Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,244 Reviews)
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Samsung Ultra
on June 1, 2026
Posted by: Kellie
[This review was collected as part of a promotion.] The S series are wonderful. The ultra models are the best. The cameras are 2nd to none. The Knox security is amazing as well. 10 out of 10. The Galaxy AI is a wonderful addition to the phones, especially if you are editing photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 1, 2026
Posted by: Lopez23
[This review was collected as part of a promotion.] Phone is easy to use. Switched to Samsung galaxy s26 ultra and was surprised how simple it was to use. Even with all the new tech, such as galaxy Ai, it was easy to understand. Great phone to use streaming apps, and video quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a wow as from content creator
on June 1, 2026
Posted by: Gibomnl
[This review was collected as part of a promotion.] I love this device except for:
1. Fingerprint sensor doesnt wprk properly even with zagg xtr screen protector.
2. The display is a but not good compare to mh S25 ultra.
3. Camera is just ok.
1. Fingerprint sensor doesnt wprk properly even with zagg xtr screen protector.
2. The display is a but not good compare to mh S25 ultra.
3. Camera is just ok.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello Gibomnl, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not meeting your expectations in functionality, and we would love to help you resolve your frustrations for the best possible experience. We have provided links to resources to help you troubleshoot the fingerprint reader, and camera settings. We have also provided a link to the complete manual to assist you with the different display settings available, and additional capabilities that can maximize your experience with your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions, or experience frustrations with your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on June 1, 2026
Posted by: Jepif5
[This review was collected as part of a promotion.] This new Galaxy s26 ultra is the best ever. The battery lasts more than 24 hours. I do like the rounded sides.
This phone is full of Ai features. With these, I can edit my pictures. I also appreciate the call screening feature. Doing a research is easy than before with Galaxy AI.
With this phone, every day is a discovery day for me.
I will definitely recommend this phone .
This phone is full of Ai features. With these, I can edit my pictures. I also appreciate the call screening feature. Doing a research is easy than before with Galaxy AI.
With this phone, every day is a discovery day for me.
I will definitely recommend this phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 1, 2026
Posted by: Frank7
[This review was collected as part of a promotion.] Streaming photos and everything on it .the new AI and easy accessories
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone.
on June 1, 2026
Posted by: Brogeezie
[This review was collected as part of a promotion.] Great phone for just about anything. The ai video editing is a cool feature, privacy screen is nice to have for sensitive apps like banking, always love the S pen for note taking, great camera to capture life's moments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI Function
on June 1, 2026
Posted by: Sam728
[This review was collected as part of a promotion.] I like the AI photo editing function.You can add or delete objects at will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen size,camera resolution zooming,internet spe
on June 1, 2026
Posted by: Zadran
[This review was collected as part of a promotion.] I’ve been using my Samsung device every day for work, entertainment, and staying connected with family and friends. I stream movies and videos, browse the web, use social media, and occasionally play mobile games. One of my favorite features is Galaxy AI, which helps make everyday tasks easier with smart suggestions, translation tools, and productivity features. The battery life is reliable, the display is bright and clear, and the performance is smooth even when multitasking. Overall, my Samsung device has become an important part of my daily routine, helping me stay productive and entertained wherever I go.
Value
4
Written by a customer while visiting Samsung US