Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(11,388 Reviews)
Rating breakdown 11,388 reviews
5 Stars
9,988
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
The best Samsung phone I've ever purchased
on May 25, 2026
Posted by: Rofitness
[This review was collected as part of a promotion.] So for one this phone is next level, don't really know where to start. The privacy screen is revolutionary. I never have to worry about any nosey neighbors anywhere, mostly the gym lol. But the speed and response of this phone is amazing, I'm an avid gamer, do I use my Xbox cloud paired with my controller , and using quad hd my games look and feel great almost like I'm playing at home, someone's I even use it while at home just because laying in the bed it feels super comfortable. Last but not last The AI Gemini, Gemini has been helping me along with scaling my laundry business , from telling me who to contact , what proposals to map out and what organizations I should be in close proximity to, to be successful. It's truly astounding, I absolutely love glance as well, the fact that AI can take my pic form fit me into outfits that if I like I can purchase them , just great. I can't honestly see how to make this phone better, it's great I plan on using this bag boy until Samsung outdoes it lol. I've been using biting but Samsung orodu6 for most of my adult life and they never disappoint. Thank you for a great phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra Yet
on May 25, 2026
Posted by: LoganS26Ultra
[This review was collected as part of a promotion.] Having used every major iteration in this lineup, I can confidently say this version represents the absolute pinnacle of the series. The refinement in design and ergonomics is immediately noticeable, offering a premium feel that makes it a pleasure to use throughout a demanding workday. The display is a absolute standout feature, delivering stunning clarity, vibrant colors, and an impressive peak brightness that ensures perfect legibility even under direct afternoon sunlight. Whether I am reviewing high-resolution media, streaming live sports, or navigating complex documents, the visual experience is entirely unmatched.
Performance is incredibly fluid, handled by a processor that manages intensive multitasking without a hint of lag or thermal throttling. Switching between heavy applications, demanding mobile games, and productivity tools is completely seamless. The battery optimization is equally impressive, consistently delivering full-day longevity even with heavy usage involving navigation, media consumption, and continuous connectivity.
The camera system elevates mobile photography to a professional tier. The level of detail captured by the primary sensors is remarkable, retaining exceptional sharpness and accurate color balance in challenging low-light environments. The zoom capabilities remain a core strength, allowing for crisp, usable shots from distances that would cause other devices to fail.
What truly elevates this generation into a class of its own is the seamles
Performance is incredibly fluid, handled by a processor that manages intensive multitasking without a hint of lag or thermal throttling. Switching between heavy applications, demanding mobile games, and productivity tools is completely seamless. The battery optimization is equally impressive, consistently delivering full-day longevity even with heavy usage involving navigation, media consumption, and continuous connectivity.
The camera system elevates mobile photography to a professional tier. The level of detail captured by the primary sensors is remarkable, retaining exceptional sharpness and accurate color balance in challenging low-light environments. The zoom capabilities remain a core strength, allowing for crisp, usable shots from distances that would cause other devices to fail.
What truly elevates this generation into a class of its own is the seamles
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI features
on May 25, 2026
Posted by: Rosey69
[This review was collected as part of a promotion.] Love that it connects so easily to all my samsung devices and just how smooth it is and how much faster it charges
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable phone
on May 25, 2026
Posted by: Guillermo
[This review was collected as part of a promotion.] Best phone i work with. I have no issue using my phone for work and personal. Bets multi tasking device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone and I do not agree
on May 25, 2026
Posted by: REDDD1965
[This review was collected as part of a promotion.] Unfortunately, I have had a few problems with this phone. I have a lot of drop calls people. Call me back and then they tell me that they can't hear me. I can't hear them.
I've updated everything I could think of i have moved to room to room in my house and it's still cannot hear anybody. I had the S25 ultra before this one. The S26 ultra, and I really wish that I had never traded. That is just my own personal opinion. The things that's happened to me since i've got this phone with it, and i'm sure it's a really good phone.It just doesn't agree with me.
I've updated everything I could think of i have moved to room to room in my house and it's still cannot hear anybody. I had the S25 ultra before this one. The S26 ultra, and I really wish that I had never traded. That is just my own personal opinion. The things that's happened to me since i've got this phone with it, and i'm sure it's a really good phone.It just doesn't agree with me.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there REDDD1965, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important your phone calls are to you every day, and we would love to help you troubleshoot this experience at your convenience. We have provided links to articles to help you with the connection to your carrier, and your microphone. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am fan of Samsung products!
on May 25, 2026
Posted by: Maple38
[This review was collected as part of a promotion.] I love some of the many features I have found on this S26 ultra like:
*The video stabilizer to help me to record without loosing resolution of the object while I am moving or moving the phone by mistake.
*The screen privacy... now I don't need to buy the extra privacy screen as I used to do it!
*The new AI make me feel protected not just filtering the spam calls but with the capability to use subtitles answering spam or regular calls whitout me lifting the phone.
I have to ne honest that I'm still learning all the features this samsung S26 ultra has, but I'm willing to learn more and use them to make my live and work easier!
*The video stabilizer to help me to record without loosing resolution of the object while I am moving or moving the phone by mistake.
*The screen privacy... now I don't need to buy the extra privacy screen as I used to do it!
*The new AI make me feel protected not just filtering the spam calls but with the capability to use subtitles answering spam or regular calls whitout me lifting the phone.
I have to ne honest that I'm still learning all the features this samsung S26 ultra has, but I'm willing to learn more and use them to make my live and work easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love Love Love My New Samsung Galaxy S26 Ultra
on May 26, 2026
Posted by: SexyT913
[This review was collected as part of a promotion.] I Love my New Samsung Galaxy S26 Ultra, it took me a minute to upgrade but I'm so happy that I did. This is one of the Best Galaxy phones I have owned. The Camera is Beautiful, when I take pictures they look so natural. The built-in Privacy screen is Awesome, I don't have to buy a screen protector because it comes with it own. The Galaxy AI when driving comes in handy because it picks right up and answers any questions spot on. I would definitely recommend the S26 Ultra to anyone looking to upgrade their Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From S22 Ultra to S26 Ultra
on May 26, 2026
Posted by: FromMaui4You
[This review was collected as part of a promotion.] The upgrade from the s22 ultra to s26 ultra has been awesome. The design feels better on the hands. I did not like the corners on the s22 much, would dig into my hand to much. The curve edges feel so much better. Overall performance jump from s22 is significant and I like the new features of the privacy display and the camera is definitely an upgrade. So far im loving my new S26 ultra.
Value
5
Written by a customer while visiting Samsung US