Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,336 Reviews)
Open Ratings Snapshot
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Masterpiece
on April 13, 2026
Posted by: EcinaJanice
[This review was collected as part of a promotion.] ​I've been putting the new Galaxy S26 Ultra through its paces, and it is a phenomenal step forward. Samsung didn't just iterate this year; they introduced meaningful features that change how I interact with my phone daily. Privacy and Display: A True Game Changer. ​The standout feature for me is the Privacy Display (also referred to as Flex Magic Pixel). It's incredibly satisfying to activate this in a crowded coffee shop or on a train. It narrows the viewing angles so prying eyes see only a blur, while the 6.9-inch Dynamic AMOLED 2X screen remains crystal clear for me. ​Performance and "Agentic" AI
​Under the hood, the Snapdragon 8 Elite Gen 5 is a beast. Everything feels instantaneous, but what’s more impressive is the shift toward Agentic AI. Instead of just reacting to my commands, Galaxy AI now anticipates my needs—like suggesting calendar entries from messages or surfacing specific photos right when I need them.
​Photography and Video Upgrades
​The camera system remains the best in class. The main 200MP sensor received a massive aperture upgrade to f/1.4, making low-light shots look cleaner than ever.
​Super Steady Horizontal Lock: This is a lifesaver for video; it keeps the horizon perfectly level even if I'm moving the phone around during action shots.
​Nightography Video: The AI-driven processing has noticeably improved, sharpening details in dark environments that used to be grainy.
​
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device
on April 13, 2026
Posted by: Shaheen
[This review was collected as part of a promotion.] Awesome device everything is this phone perfect. Battery, camera,screen, processor everything beyond imagination.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This new phone is awesome.
on April 13, 2026
Posted by: Sinast80
[This review was collected as part of a promotion.] The camera features are out of this world. The AI assistant is very helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone so much.
on April 13, 2026
Posted by: Lrod96
[This review was collected as part of a promotion.] Everything works so good and fast my phone isn't slow at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cameras are unmatched.
on April 13, 2026
Posted by: Berlin1224
[This review was collected as part of a promotion.] For someone that has no photogrpahy skills. With AI help and the powerful cameras help me take great pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it. Better than my previous phone
on April 13, 2026
Posted by: ToriKK
[This review was collected as part of a promotion.] I use my phone for texts and videos and music and games and Ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is Awesome!!
on April 13, 2026
Posted by: Impact915
[This review was collected as part of a promotion.] The phone is Awesome! I've always been a Samsung Customer and I always enjoy all the new features that are ahead of the competition. I have friends, family and coworkers that have other name brand phones and well even though we have competition comments going back and forth, they always tell me what cool features the phone has like the camera and all of its diffrent features and quality. Also the new privacy display is a big hit.
Another great feature is the AI, the phone is more than capable of taking on demanding task with ease. If you get this phone you won't regret it!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The display alone is out of this world
on April 13, 2026
Posted by: Sprinkles832
[This review was collected as part of a promotion.] I've had some sort of Note Series since their launch, so upgrading from a Note 20 Ultra to this S26 Ultra was a no brainer. I was in for a shock I wasn't expecting. Getting my hands on it and seeing that the reviews are for real and not just paid hype made me so extatic. This display is so crisp and clear, I keep thinking it's a fake or model phone. Using the privacy feature has been a life-saver at family events - no nosey people can see my business. The speed of this beast threw me for a loop. No loading time, no lagging, etc.
I've been skeptical of AI but decided on this phone anyway due to Samsung's performance record of the devices I buy from them. I have been able to use the Galaxy AI to learn and study with. I'm still exploring but so far, I like it.
The battery stays charged for at least 2 and half days with the right settings and habits. I almost forget I have to charge it because I don't spend much time doing it. I know I've just barely scratched the tip of the iceberg, but I'm excited for the rest of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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