Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,157 Reviews)
Rating breakdown 12,157 reviews
5 Stars
10,668
4 Stars
1,202
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great calling features and privacy screen
on May 15, 2026
Posted by: kc7emq
[This review was collected as part of a promotion.] So this phone is nice like all of the Galaxy phones ive had the A.I. works smoothly. The privacy screen is great and is in the display menu in settings. They added a call screening ability that i find is great for filtering out spam calls. It lets your contacts call go straight thru and screens all others. Plus you can answer while they are leaving a msg. Overall i love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the new screen and features with the scree
on May 15, 2026
Posted by: Peeter
[This review was collected as part of a promotion.] Great camera, I like taking pictures, and this phone is perfect for taking and viewing them. The new features with the screen make it a perfect phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy ultra so far
on May 15, 2026
Posted by: Haz123
[This review was collected as part of a promotion.] Smooth fast , all day battery 🔋 love it
Camera pictures impressive
Camera pictures impressive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New upgrade
on May 15, 2026
Posted by: Haunted
[This review was collected as part of a promotion.] Im a gamer and I absolutely love my upgrade!! Everything loads fast and I don't get lag when I play my game !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unimaginative
on May 16, 2026
Posted by: Jjoyner74
from York, Pennsylvania
You focus on the same things every new phone release, new CPU chip, better camera. You reach for the low hanging fruit, the easy upgrades. When will you release something truly innovative that customers really want. It's supposed to be a camera phone, not a phone camera. How about shifting the focus to making better phone/communication features.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hey Jjoyner74, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device that you truly enjoy using every day. We have provided links to articles to help you with the features of Galaxy AI available to help you better communicate with loved ones and colleagues as well as streamline many daily tasks, as well as the usage of your S Pen. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Just WOW amazing
on May 16, 2026
Posted by: TLoveinit
[This review was collected as part of a promotion.] This latest iteration offers a significant leap forward in mobile technology. Its innovative features and refined design are truly impressive. Users will appreciate the enhanced performance and intuitive interface. The camera capabilities are particularly noteworthy, capturing stunning detail. Overall, this device sets a new standard for premium smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1TB Ultra, extra RAM makes a huge difference
on May 17, 2026
Posted by: PyreneesDad
[This review was collected as part of a promotion.] My favorite Galaxy AI feature so far is the remastering/upscaling of photos.
Removing objects falls under generative AI even if I'm not generating a new image, so I tend to not do that as I don't want the watermark on my actual photos—but the upscaling of cropped photos is definitely great for localized processing (I avoid the cloud).
Some refinement is needed for object edges selection, and I do wish the watermark applied only to images generated rather than touched-up images…baby steps, I guess.
The UI is smooth and snappy. Even at full brightness, the screen could be brighter (I work in the sun, could use higher nits).
With that said, I've been using Samsung phones since high school–I've tried the other two major brands and I don't care for the fruit's closed ecosystem, or the alphabet's production…they're so close, but Samsung has been at it a while, they know what they're doing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 17, 2026
Posted by: Grandboys
[This review was collected as part of a promotion.] So far I love my phone, great quality, sound is good, and haven't had any real issues.
Value
5
Written by a customer while visiting Samsung US