Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,155 Reviews)
Open Ratings Snapshot
Rating breakdown 12,155 reviews
5 Stars
10,668
4 Stars
1,202
3 Stars
178
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
79 out of 120
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Exceptional Performance for Content Creation
on May 3, 2026
Posted by: Jeanouis
[This review was collected as part of a promotion.] I have been putting this device through its paces with heavy video production and rendering. The processing power is remarkably consistent, handling high-resolution exports without the significant thermal throttling I have experienced on other mobile platforms. Galaxy AI has become a core part of my workflow, specifically for photo editing and generative fills that save time during post-production. The display quality remains top-tier, providing the color accuracy needed for mobile editing on the go. It is a reliable tool for anyone who needs a high-performance workstation in their pocket.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 5, 2026
Hi there Jeanouis, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the enhanced features and capabilities of your device, and that it has been such a great companion for your work needs. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra the GOAT
on May 3, 2026
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] The new Galaxy AI for now nudge and photo editing is great!
Truly an AI phone now!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 5, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear you are finding the usage of Galaxy AI for your photo editing, and the Now Nudge has also been helpful to you. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra S26
on May 6, 2026
Posted by: Copticnosa
[This review was collected as part of a promotion.] Love the new Galaxy AI feature of this Ultra S26! The AI to transcribe, summarize, and translate voice recordings in the notes is such a helpful feature. Also, the AI photo editing is great. It takes care of things that i don't want in a very clean way. Privacy display is a great add on, I don't have to worry about someone looking in my phone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 6, 2026
Hi there Copticnosa, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying the usage of Galaxy AI for translations, summaries, and many tasks to help you keep organized. We would love to hear from you again in the future if you have questions, or wish to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on May 7, 2026
Posted by: Articus
[This review was collected as part of a promotion.] The Galaxy AI is super fun and assists with production. Great vibrant product.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 8, 2026
Hey Articus, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the features of Galaxy AI, and that it is helping you streamline so many daily processes. We have shared a link to an article to help you with additional capabilities of Galaxy AI on your device. We have also shared links to the complete manual for your device and the Samsung Support Team to help you maximize your experience, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best In Series
on May 7, 2026
Posted by: Mighty
[This review was collected as part of a promotion.] I have been upgrading sine the Note-8 and the S26 Ultra is, by far, the best in thenline of succession. Everything is just better than the previous model with reasonable pricing.
As a photographer I am very impressed by the camera's performance. Galaxy AI does an amazing job of photo editing, so much so, that I can skip Photoshop for small scale edits.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 8, 2026
Hi there Mighty, thank you for your feedback on your Samsung Galaxy S26 Ultra. WE couldn't be happier to hear that you are finding this device to be the best you've had, and that Galaxy AI has helped you edit your photos in unexpected and helpful ways. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this phone
on May 8, 2026
Posted by: Hometec
[This review was collected as part of a promotion.] I'm experiencing my first upgrade in three years. Upgrading from the Samsung Galaxy S23 to the S26 Ultra has been an amazing experience. Not only can I tell and see all the improvements that were made to the cameras, to the application process, to the simplification and the ease of use. I am enjoying the Galaxy S26 so much that I know I'll probably be keeping this phone for three years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From S22 Ultra to S26 Ultra 🤯
on May 8, 2026
Posted by: HippieTechGuy
[This review was collected as part of a promotion.] Going from the S22 to the S26 was a very nice upgrade. The most noticeable difference is the Galaxy AI features. I use the call screening all the time, being able to instantly move things to my calendar from text is amazing. The camera is insane.
This phone has made my work so much easier. I highly recommend it for anyone who needs a computer in there pocket, it has 1tb hard drive!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love how fast this phone tirelessly charges
on May 9, 2026
Posted by: Cwwia1
[This review was collected as part of a promotion.] This phone is awesome downloads new apps in a flash
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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