Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,154 Reviews)
Rating breakdown 12,154 reviews
5 Stars
10,667
4 Stars
1,202
3 Stars
178
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
Works well
on April 24, 2026
Posted by: Shlane
[This review was collected as part of a promotion.] I upgraded from S23 plus, so far I can feel the difference in performance also in weight too, it feels lighter than the previous model. Usually use my phone to play, for work and to read and so far no issues at all.
Still need to continue using it but so far I am very happy with it.
There are some things about Galaxy AI that might be helpful but sometimes it comes in with long press when I was not needing it
Still need to continue using it but so far I am very happy with it.
There are some things about Galaxy AI that might be helpful but sometimes it comes in with long press when I was not needing it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top of its class
on April 24, 2026
Posted by: MuddyJeepGirl1977
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is amazing. I love how it feels like a more conventional sized phone in my hands. It doesn't feel overwhelmingly heavy or huge. The glare protection screen that is built right in really helps not having to have added stuff to the phone.
It stays charged for quite some time. I am very impressed considering the amount of apps I have on my phone. My other phone would lose the battery within a day and this lasts 2 days.
The Galaxy AI is also a great feature on this phone. It helps in so many ways. The camera is awesome and takes clear pics.
It stays charged for quite some time. I am very impressed considering the amount of apps I have on my phone. My other phone would lose the battery within a day and this lasts 2 days.
The Galaxy AI is also a great feature on this phone. It helps in so many ways. The camera is awesome and takes clear pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate companion for a busy schedule
on April 26, 2026
Posted by: GlobalTraveler
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has seamlessly integrated into my professional routine. The standout feature for me is undoubtedly the Galaxy AI, which has become a silent partner in managing complex workflows and summarizing dense information on the go. Whether I am coordinating a project or navigating a back-to-back meeting schedule, the processing speed and screen real estate make multitasking feel effortless. It is a sophisticated piece of hardware that manages to be both a workhorse and a high-end personal device without missing a beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High-end performance meets intelligent design
on April 26, 2026
Posted by: TechPro10
[This review was collected as part of a promotion.] After spending some time with the Galaxy S26 Ultra, the balance of power and intelligence is what sticks out most. Using Galaxy AI for daily tasks has saved me more time than I expected, from editing videos to refining my digital notes. The display is brilliant for streaming and light gaming during downtime, and the battery life is robust enough to handle a full day of heavy use. It is a premium experience that justifies its place in my pocket every day.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey TechPro10, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so thrilled with the power and Galaxy AI on your device, and that you are finding it so advanced and amazing for your usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Loaded with features
on April 26, 2026
Posted by: Aradia8377
[This review was collected as part of a promotion.] I was hesitant about getting a galaxy AI phone, but I actually love it. Creating photos with AI gets addicting. This phone has a ton of features and I'll probably spend the rest of my life trying to figure them out.
Value
4
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Aradia8377, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We understand that upgrading to a new device can come with some anxiety and worry around specific features you are unsure of using every day. We have provided a link to the complete manual to help you fully discover the features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Best So Far!
on April 27, 2026
Posted by: tms3153
[This review was collected as part of a promotion.] I am loving all of the features of the new Samsung Galaxy S26 Ultra! The Galaxy AI is a definitely a nice feature. The phone is fast, gameplay has no lagging. It has a 100 zoom camera that takes the most amazing pictures! It feels good in the hand and I'm liking the new shape (no "Edge" anymore). Buy it, you will LOVE it!
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey there Tms3153, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that you are finding this device to be fast for your gaming, and that Galaxy AI has been such a wonderful addition for your needs. We have shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
The device works great but it's fragile
on April 27, 2026
Posted by: Majorpaper
[This review was collected as part of a promotion.] The device is great the new device is much more fragile than the last two the trade-in experience was horrible will be exploring other Android devices instead of buying s27
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hey Majorpaper, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. The redesign to armor aluminum aids in the more lightweight design of this device without sacrificing the durability. We do recommend protective cases on all devices as accidental bumps and drops will occur during usage of your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Jump from S24Ultra to S26Ultra
on April 27, 2026
Posted by: EfraMystJ
[This review was collected as part of a promotion.] I can say that I have seen many comments that the S26Ultra is more of the same, but no. For me it is much more fluid, the Battery performs much more, it does not heat up at all, One UI 8.5 system with much more style and customization. In Fin for me it is one of the best devices that has launched Samsung ♡ The best and most innovative was the Privacy Screen is the best they have been able to do and the first ones that is a achieved great leagues, thank you really love the S26Ultra, I hope to improve the Battery for your Future Galaxy S. Thanks Samsung ♡♡. The photo I uploaded along with my Opinion is about the Privacy screen the best that a Samsung has been able to have and most importantly the First Device in the world to have it ❤️
Value
5
Written by a customer while visiting Samsung US