Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(18,316 Reviews)
Rating breakdown 18,316 reviews
5 Stars
15,995
4 Stars
1,843
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Excellent Phone with Privacy
on April 27, 2026
Posted by: JSmith
[This review was collected as part of a promotion.] The Samsung S26 Ultra officially sets a new standard for what a smartphone can achieve. After using it for a few weeks, the standout feature is undeniably the Galaxy AI. The Ai functions are no longer just a gimmick. It's a deeply integrated assistant that feels intuitive. Whether it’s real-time translation during calls, or the amazing privacy display, the AI works silently in the background to make every interaction smoother and more useful.
-Performance & Play-
As someone who spends hours streaming videos on YouTube, the 6.9-inch M14 OLED display is excellent. The colors are vibrant, and the anti-reflective glass makes viewing perfect even in direct Florida sunlight. When it's time to unwind, the Snapdragon 8 Elite Gen 5 processor handles gaming effortlessly. I’ve been playing Poly Bridge 3, and the physics simulations run flawlessly without the device breaking a sweat or overheating, thanks to the redesigned vapor chamber. It also helps with the heat from charging. The phone is a portable workstation.
As someone who spends hours streaming videos on YouTube, the 6.9-inch M14 OLED display is excellent. The colors are vibrant, and the anti-reflective glass makes viewing perfect even in direct Florida sunlight. When it's time to unwind, the Snapdragon 8 Elite Gen 5 processor handles gaming effortlessly. I’ve been playing Poly Bridge 3, and the physics simulations run flawlessly without the device breaking a sweat or overheating, thanks to the redesigned vapor chamber. It also helps with the heat from charging. The phone is a portable workstation.
-Work-
As an IT professional, The S Pen remains a useful tool, and the 16GB of RAM ensures that I can jump between apps, documentation, and remote desktop sessions, without a single hiccup.
As an IT professional, The S Pen remains a useful tool, and the 16GB of RAM ensures that I can jump between apps, documentation, and remote desktop sessions, without a single hiccup.
-Verdict-
The S26 Ultra doesn’t just offer new specs; it genuinely improves daily life. It bridges the gap between a high-end gaming phone, a professional IT tool, and a multimedia center all while having super security. If you want a device that excels in everything, this is it.
The S26 Ultra doesn’t just offer new specs; it genuinely improves daily life. It bridges the gap between a high-end gaming phone, a professional IT tool, and a multimedia center all while having super security. If you want a device that excels in everything, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the perfect phone
on April 27, 2026
Posted by: bradley
[This review was collected as part of a promotion.] this phone has all the features you wanted from a Samsung outside of major camera updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this new samsung s26 ultra.
on April 27, 2026
Posted by: bcgurl0213
[This review was collected as part of a promotion.] This new s26 works great for creating tshirt designs and mockups.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best phone I've ever had.
on April 27, 2026
Posted by: Matthew
[This review was collected as part of a promotion.] The ai system is great for all types of thi gs, I love tge adversity of the platform
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sam Ultra
on April 27, 2026
Posted by: R8R4Fan77
[This review was collected as part of a promotion.] Love Galaxy AI it makes things easier for information. Phone is easy to navigate and camera has great quality. I've been a Samsung user for years and this is the best yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful, But Bugs, Maybe?
on April 27, 2026
Posted by: Iguana5
[This review was collected as part of a promotion.] This S26 Ultra is with its Galaxy AI is faster, lighter and cooler overall than my S25 Ultra. But, and I can't really place a finger on it, I think there are a few Gremlins running around in the background playing tricks on me now and then.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Completely disappointed!
on April 27, 2026
Posted by: MEISHA
[This review was collected as part of a promotion.] The galaxy AI was about the same as my s24 ultra.
I TRIED THE SAMSUNG GALAXY S26 ULTRA TO TRADE IN MY S24 ULTRA AND I SENT THE S26 ULTRA BACK! ONE OF THE REASONS WAS GOOGLE MESSAGES WAS THE ONLY OPTION ON THERE, WE SHOULDN'T HAVE TO ACCEPT THAT! I CAN SEE ON A GOOGLE PIXEL PHONE, BUT THESE ARE SAMSUNG PHONES! I DOWNLOADED AN APK FOR SAMSUNG MESSAGES, BUT NOW YOU HAVE THIS PERMANENT MESSAGE THAT IT IS GOING AWAY IN JULY! I WANT THAT MESSAGE GONE TOO!
THE NEW GALAXY S26 ULTRA WAS SOOOO DISSAPOINTING!
- GOOGLE MESSAGES WAS THE ONLY OPTION
- THE S-PEN IS CURVED WITH THE CORNER OF THE PHONE SO YOU HAVE TO LOOK WHICH WAY YOU ARE PUTTING IT BACK IN, I USE MY SPEN ALL THE TIME AND IF ITS AT NIGHT I DONT WANT TO BE STRUGGLING TO FIGURE OUT WHICH WAY ITS FACING!
- IT OVERHEATED WHEN I WAS SETTING IT UP
- THEY WHEN BACK TO ALUMINUM INSTEAD OF TITANIUM LIKE THE S24 ULTRA HAS!
I TRIED THE SAMSUNG GALAXY S26 ULTRA TO TRADE IN MY S24 ULTRA AND I SENT THE S26 ULTRA BACK! ONE OF THE REASONS WAS GOOGLE MESSAGES WAS THE ONLY OPTION ON THERE, WE SHOULDN'T HAVE TO ACCEPT THAT! I CAN SEE ON A GOOGLE PIXEL PHONE, BUT THESE ARE SAMSUNG PHONES! I DOWNLOADED AN APK FOR SAMSUNG MESSAGES, BUT NOW YOU HAVE THIS PERMANENT MESSAGE THAT IT IS GOING AWAY IN JULY! I WANT THAT MESSAGE GONE TOO!
THE NEW GALAXY S26 ULTRA WAS SOOOO DISSAPOINTING!
- GOOGLE MESSAGES WAS THE ONLY OPTION
- THE S-PEN IS CURVED WITH THE CORNER OF THE PHONE SO YOU HAVE TO LOOK WHICH WAY YOU ARE PUTTING IT BACK IN, I USE MY SPEN ALL THE TIME AND IF ITS AT NIGHT I DONT WANT TO BE STRUGGLING TO FIGURE OUT WHICH WAY ITS FACING!
- IT OVERHEATED WHEN I WAS SETTING IT UP
- THEY WHEN BACK TO ALUMINUM INSTEAD OF TITANIUM LIKE THE S24 ULTRA HAS!
SO I AM STICKING WITH THE S24 ULTRA, I WANT THE MESSAGE ABOUT SAMSUNG MESSAGES GONE AND I WANT THE OPTION TO KEEP SAMSUNG MESSAGES!
Value
1
Response from Samsung USBy R&R Team, April 29, 2026
Hello Meisha, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can cause frustration as you adjust to new gestures and software settings on your device. We have provided resources below to help you with the discovery and alignment of your device as the messaging app is changing. We have also provided a link to the Samsung Support Team to assist you any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on April 27, 2026
Posted by: Rybub26
[This review was collected as part of a promotion.] I moved up from the galaxy s22 ultra and I didn't think I was going to be as impressed with the new s26u as I am. Lighter, faster, camera system is definitely better. I haven't used all of the galaxy AI features yet but it's been very useful with editing photos. The phone feels even more premium than my s22 ultra did, and I loved that phone. Battery life has been a huge plus, along with the anti reflective screen. So used to seeing every reflection when using my s22. Looking forward to years of use with my s26 ultra for productivity and capturing lots of memories with the awesome cameras..
Value
5
Written by a customer while visiting Samsung US