Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,316 Reviews)
Open Ratings Snapshot
Rating breakdown 18,316 reviews
5 Stars
15,995
4 Stars
1,843
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
1 out of 5
1
Product did not perform as expected battery life
on April 27, 2026
Posted by: Mykeoooo
[This review was collected as part of a promotion.] Device did not perform as expected battery life did not last as well as my s24 ultra 512 also Device lagged alot I ended up returning it and keeping. My paid off s24 ultra.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 28, 2026
Hi Mykeoooo, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you every day. The battery of this device is designed to maximize after a short period of usage and adjustment to your specific consumption habits. We have some resources available, linked below, to help our customers maximize the battery life of their device if this is not their experience. We have also provided a link to the Samsung Support Team to assist any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: OldHammer
[This review was collected as part of a promotion.] Great phone size and weight. Comfortable in my hand. Fantastic display. Awesome camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice cell phone. Still needs better battery l
on April 27, 2026
Posted by: PortugueseMan
[This review was collected as part of a promotion.] I love the cell phone, but still needs better battery life and improved quality zoom for camera
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy display
on April 27, 2026
Posted by: jangel06
[This review was collected as part of a promotion.] The privacy display is an innovative new feature that really takes the device to the next level. Being able to have it work with specific apps and notifications is really cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone
on April 27, 2026
Posted by: berto10
[This review was collected as part of a promotion.] phone is great for editing photos, gaming and all you can think of this phone cam do it. very simple to use their galaxy AI features. love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A power house!!
on April 27, 2026
Posted by: KarlDepPhotography
[This review was collected as part of a promotion.] Galaxy AI is so useful. As a photographer, it has the processing speed to help me edit photos with ease. I use a professional camera for my photography, and transfer photos from my camera to my Galaxy S26 Ultra to edit them and send them out to clients. It's very useful, and I love using it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on April 27, 2026
Posted by: Akeni13
[This review was collected as part of a promotion.] So far, this phone has been awesome! The Galaxy AI tools are very useful. The camera is great. Pivoted are clear. Editing tools are advanced to compared to other phones. The processing speed is fast! I haven't hit any snags yet, and don't anticipate that I will. The transition of apps, etc. from my S25 was seamless. I would definitely recommend the Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line AI it amazed me how it could blen.
on April 27, 2026
Posted by: FaceMob
[This review was collected as part of a promotion.] My samsung S26 Ultra is top of the line. AI features that come with the device straight out the box, and a cool privacy screen built right into the display. Also the device is light weight and had the best camera I've used in awhile. I'll have to give it 4.5 nah 5 stars.. but I wish the S pen was Bluetooth..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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