Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,612 Reviews)
Rating breakdown 16,612 reviews
5 Stars
14,520
4 Stars
1,654
3 Stars
265
2 Stars
75
1 Star
98
65%of customers recommend this product.
(
103 out of
158)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
1
Defective 25W charging
on April 9, 2026
Posted by: ArcticMammal
[This review was collected as part of a promotion.] I bought the Ultra model mainly for the 25W wireless charging capability. My testing and those done by other techies showed that wireless charging is far below what Samsung claims . The highest output wattage I have observed was 11W.
Value
1
Response from Samsung USBy R&R Team, April 10, 2026
Hey ArcticMammal, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your new device is not operating as intended or expected. We have provided links to a few articles to help you troubleshoot this charging capacity. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone
on April 9, 2026
Posted by: Ranmaso
[This review was collected as part of a promotion.] The 26 ultra is a great phone. Samsung has do it again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best series yet
on April 9, 2026
Posted by: Samsungfan2026
[This review was collected as part of a promotion.] The S26 Ultra feels like the first phone where everything just works at a high level. It’s not trying to win in just one category—it’s trying to be the best at everything, and it actually comes close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is just absolutely amazing
on April 9, 2026
Posted by: Texasguy
[This review was collected as part of a promotion.] I am completely amazed how Samsung continues to put shine all the other phone manufacturers. The phone has amazing clarity, it's very fast, and the camera is just out of this world. I just hope that Samsung doesn't waiver in the future and they continue to blow the competition away with the technology and quality of they're phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST SAMSUNG PHONE
on April 9, 2026
Posted by: AwesomeTee
[This review was collected as part of a promotion.] I use my phone to play games and watches anime. Photos and videos is incredible on the s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on April 9, 2026
Posted by: TweetyPie
[This review was collected as part of a promotion.] I love the product & features on the S26 Ultra! I love the built-in privacy screen & think that was a great idea! My phone is overall is faster & smoother than my S24 Ultra & im so comfortable with the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 9, 2026
Posted by: OleKazimoto
[This review was collected as part of a promotion.] It is a great phone to have. The camera and other features works well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is great!
on April 9, 2026
Posted by: Roadrunnerkenpo
[This review was collected as part of a promotion.] Samsung's flagship model does not disappoint! It's lightning fast, the screen is vibrant, yet still natural looking, and feels great in the hand. The screen privacy feature is a game changer. I love the ability to have it automatically active only on the apps I choose. The Galaxy AI features make this phone so versatile. From editing pictures to the Now Brief that will summarize weather and calender events. I'm very glad I decided to upgrade to this phone.
Value
5
Written by a customer while visiting Samsung US