Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,626 Reviews)
Rating breakdown 16,626 reviews
5 Stars
14,534
4 Stars
1,654
3 Stars
265
2 Stars
75
1 Star
98
65%of customers recommend this product.
(
103 out of
158)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3
Not the best phobe I've ever had.
on April 12, 2026
Posted by: Caleb336
[This review was collected as part of a promotion.] I'm coming from the 21 ultra and it's better but not leaps and bounds better. I guess I was expecting a lot more from 5 generations of phones. I should have bought the 25 ultra and saved a lot of money.
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Hi there Caleb336, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand wanting to feel that you've made a good investment in a new device that feels exciting to use every day. We have provided links to articles to help you with the features of Galaxy AI that have been added to your device, different camera features and settings, and the redesigned features of the S Pen. We have also added links to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Peak Performance with AI Generation
on April 12, 2026
Posted by: ChristianHB
[This review was collected as part of a promotion.] I've been using Samsungs for well almost 15 years no I'll say this device is another powerhouse. Its multi-tasking capabilites are seamless even when jumping between havy apps. Thermal management is impressive even under sustained load during gaming or prolonged video content - I haven't noticed any significant throttling.
On top of this, Galaxy AI has genuinely changed my workflow (and person use), specifically real-time transcription and generative search tools which make researching so much more efficient.
Also, the display's refresh rate and colory accuracy are top-tier compared to anything else out right now. It's rare to find a device that balances high-end specs with software experience that actuanlly enhances daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a better device
on April 12, 2026
Posted by: Boppaper
[This review was collected as part of a promotion.] The new ultra series for 2026 has overall been a great experience. The shape improvement has helped for a easier daily carry a the build quality seems a bit better. The software is where it really shines where "Galaxy AI" is able to help with thing like samsung pass to help with passwords and the speakers paired with the tools sound better as well. The only downside I found was the privacy screen feature has the screen brightness impacted but the screen is not fully protected so the cons don't seem to be worth it's enablement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not sure
on April 12, 2026
Posted by: PhoneHo
from Everywhere
Not sure how I am feeling about it. I have had it a week now. I feel like the 24 ultra was way better. Camera is still good. Battery the same. But they changed some thing that I don't like. I am very obsessed about my battery, the fact that I can't take the percentage number off bothers me. The pen doesn't have the Bluetooth. Which I knew this. But it makes the pen useless to me. The display is good. The volume doesn't seem to be near as loud and I work in a loud environment at times. I assume the quality and durability is fine. Just not sure if I like it all that well. I feel as if the regular 26 is better. I got it first and then Went to the ultra because it's easier to see. I may switch back. The privacy feature is nice for when a message pops up someone can't just be nosey. The performance is fine. No issues there. I just don't feel like it's an upgrade for the 24U. It actually feels more like a down grade. I do like the color options. Wish this series had come out with the coral pink. It irritates me that they change the price all the time. I just paid more for the 512g and now it's on sale. Everytime u look it's different. Run a special and keep it for awhile. I got the double storage for the price of 256. 2 years of insurance was super cheap. But dang. The phones are expensive anyway.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has a smooth processor, and is convenient.
on April 12, 2026
Posted by: Wbozeman1112
[This review was collected as part of a promotion.] The graphics of the phone are smooth. There are many new convenient features. Galaxy is handy for learning, as there is a feature to use photos to get education from a.i
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bonus features
on April 12, 2026
Posted by: Dandaman
good phone to have is really good on the camera settings
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, better camera, louder!
on April 12, 2026
Posted by: Ynggrama38
[This review was collected as part of a promotion.] The speed of the camera is faster, the camera takes profesional pictures and the speaker is louder. Over all, it's the beat phone out there. The new AI in the S26ultra is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superior Flagship Phone
on April 12, 2026
Posted by: MauiBaddog26
[This review was collected as part of a promotion.] Device is great and packed with great features. The intuitive Galaxy AI helps shorten my daily routines. Love the camera! Only gripe is the switch from titanium to aluminum. The phone is very fragile. Invest in a quality case.
Value
5
Written by a customer while visiting Samsung US