Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(13,235 Reviews)
Rating breakdown 13,235 reviews
5 Stars
11,564
4 Stars
1,331
3 Stars
202
2 Stars
55
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
This phone is the best for insta cart!
on May 20, 2026
Posted by: Instacartshopper
[This review was collected as part of a promotion.] If you are looking for a phone to do insta cart, this is the one! The processor that it has helps a lot with receiving orders first
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new Samsungs are very interesting an alot cool
on May 20, 2026
Posted by: Loves365
[This review was collected as part of a promotion.] The new Samsung is very nice, smart, luxurious phone. Alot cool features to use but useful when you need to be using your Phone at any during time.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Loves365, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the luxurious feel, enhanced capabilities, and ease of usage of your new device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many great features.
on May 20, 2026
Posted by: Heather1771
[This review was collected as part of a promotion.] This is my 3rd ultra! I had the 23 I dropped that phone more times then I could count and it held up! Being waterproof was another great option so I just traded that in on 26. Which has some great new features like the AI an privacy feature! Has so much memory also!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent
on May 20, 2026
Posted by: ZombieFox333
[This review was collected as part of a promotion.] The only issues I am having is the S Pen not working
Value
4
Response from Samsung USBy R&R Team, May 20, 2026
Hey there ZombieFox333, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are overall happy with the usage of your device. We have provided links to a few articles to help you with the features and usage of your S Pen. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your S Pen or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall phone
on May 20, 2026
Posted by: Cfde19
[This review was collected as part of a promotion.] I've been using Samsung since my first phone and I don't plan to make any changes for now. I just got my new Samsung S26 and is the best, performance, AI integrated, camera, and everything is for the most the best phone actually.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone. Pathetic pen.
on May 20, 2026
Posted by: Turboflax
The phone is great. Fast processing, great battery life, vibrant screen. No complaints on the phone. The pen is terrible. 6 weeks in and the spring in the pen stopped working, so getting it out of the phone is nearly impossible. If you're going to make a premium product, then make a premium product. Don't skimp on part of it.
Response from Samsung USBy R&R Team, May 21, 2026
Hello Turboflex, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the capabilities, processing power, and battery life of your device. We have provided a link to an article to assist you if the S Pen is stuck inside your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
S Pen stuck inside Galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01221723/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
S Pen stuck inside Galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01221723/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on May 20, 2026
Posted by: Justin
[This review was collected as part of a promotion.] Easy use of Galaxy AI like Bixpy and Gemini. Very helpful when looking things up. Phone is easy to use and good options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and AI features
on May 20, 2026
Posted by: BUniQFrames
[This review was collected as part of a promotion.] Been using the Samsung Galaxy S26 Ultra for a while now, and honestly it feels like one of the most complete phones Samsung has made. The camera quality is amazing in both daylight and low light, battery easily lasts all day, and the display is super smooth and vibrant. Performance is insanely fast with zero lag even while multitasking or gaming.
What I liked most is how premium and polished everything feels — from the design to the software experience. The AI features are actually useful instead of gimmicky, and the zoom camera still blows me away. Definitely expensive, but if you want a powerful all-round flagship phone, this one is absolutely worth it.
One thing I would still love to see brought back is the Bluetooth connectivity for the S Pen. Not really sure why Samsung removed it, because features like remote camera control and air actions were actually very useful.
#Galaxy AI
#Galaxy AI
Value
5
Written by a customer while visiting Samsung US