Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,635 Reviews)
Rating breakdown 16,635 reviews
5 Stars
14,542
4 Stars
1,655
3 Stars
265
2 Stars
75
1 Star
98
65%of customers recommend this product.
(
103 out of
158)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Beast Phone
on April 20, 2026
Posted by: Zillionman
[This review was collected as part of a promotion.] The 6.9-inch QHD+ Dynamic AMOLED 2X display is absolutely mind-blowing, but the real game-changer is the brand-new Privacy Display!
Powered by the genius of Flex Magic Pixel technology, a lightning-fast toggle instantly locks down your viewing angles. Your sensitive info stays completely hidden from prying eyes especially if your on the plane or train. The AI feature is useful especially for editing text and photos. From call screening to epic photo, it makes your phone super smart
Powered by the genius of Flex Magic Pixel technology, a lightning-fast toggle instantly locks down your viewing angles. Your sensitive info stays completely hidden from prying eyes especially if your on the plane or train. The AI feature is useful especially for editing text and photos. From call screening to epic photo, it makes your phone super smart
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen defective
on April 20, 2026
Posted by: Anonymous
from Austin Texas
Hi everyone, I bought galaxy s26 ultra, 3 months ago,
And now my phone has 2 green lines on the screen, and Samsung said that is my fault because it has an scratch on my phone. I THINK IT IS DEFECTIVE.
And now my phone has 2 green lines on the screen, and Samsung said that is my fault because it has an scratch on my phone. I THINK IT IS DEFECTIVE.
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Adrian cortes, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide below to see if this experience can be resolved at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
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Samsung Community
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Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Improved with better features
on April 20, 2026
Posted by: ADuharte
from Miami, Florida
I am enjoying my Galaxy S26 Ultra with 1TB of storage and 16GB of RAM (it helps a lot, especially with Galaxy AI tasks). Excellent display with Privacy mode (I recommend setting it only for selected apps and notifications), improved fast charge and improved camera based on the greater aperture, which improves picture quality due to better light intake. My recommendations for the next generation (Galaxy S27 Ultra): True 10-bit M14 or M16 panel, substantial camera upgrades, and improved battery capacity (at least 5,500 mAh).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on April 20, 2026
Posted by: Jenster000
[This review was collected as part of a promotion.] I just got the ne S26 Ultra. It was very easy to set up. I like thebl phone. I do not plan on using Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is great
on April 20, 2026
Posted by: sirkoves1
[This review was collected as part of a promotion.] This phone is just as nice as the previous one was, comes with great features like on screen fingerprint reader awesome battery life ai features. The screen has adaptive brightness but it is not as responsive as my s24 was. I wish it had better face recognition cameras, face sign in doesn't work when it is dark or low light.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about durability
on April 20, 2026
Posted by: Durois
Get to no the product it's jus awesomeness it's just makes me smile
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 20, 2026
Posted by: Kakouris
[This review was collected as part of a promotion.] Amazing capabilities with galaxy ai, change or create whatever you like, you dont like your outfit? Change it with ai
This phone is amazing and I come from a s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Upgraded from S22U to S26U
on April 19, 2026
Posted by: Jrodav
[This review was collected as part of a promotion.] I would have thought it would be a giant leap forward, considering it was an upgrade from S22U to S26U. Unfortunately, it's marginally better. The privacy screen is not at all private. An
One thing is better, the camera. The S22U had a bug, that had a delay switching during zooming and colors are way off. The S26U seems a lot nicer off the bat. Will need to do more testing.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Jrodav, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced camera quality of your device. We have provided a link to the complete manual to help you best align the settings of the Privacy Display to your preference including the more intense setting, and the ability to eenable this feature for specific apps and notifications only if that is you preference. We have also provided a link to an article to help you with the features of Galaxy AI that are available on your device, and integrate them in to your usage. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US