Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(13,225 Reviews)
Rating breakdown 13,225 reviews
5 Stars
11,557
4 Stars
1,330
3 Stars
202
2 Stars
53
1 Star
83
65%of customers recommend this product.
(
88 out of
136)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Please include new innovations
on April 26, 2026
Posted by: Shakir
[This review was collected as part of a promotion.] New phones are lacking new innovations. Its like same old design in newer models. Galaxy AI is great, but AI can be used in any phones with internet. We need more design improvements and bew design features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the great of de quality and AI
on April 26, 2026
Posted by: Ribrocoli
[This review was collected as part of a promotion.] Galaxy ai is reality great I love it I have many years using Samsung mobiles, smart TV and others products
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey there Ribrocoli, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are enjoying the usage of Galaxy AI on your new device. We have provided a link to the complete manual and the Samsung Support Team to assist you in fully exploring your new device, aligning the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love that it's bigger then the last one and the
on April 26, 2026
Posted by: Scooter
[This review was collected as part of a promotion.] I love the new Ai features and the color . I also love how you can be more private
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Scooter, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are enjoying the features of Galaxy AI, and the appearance of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
The new privacy display is outstanding.
on April 26, 2026
Posted by: PastorS
[This review was collected as part of a promotion.] Galaxy AI is very useful tool to help with professional writing. It gives a new dimension to report writing and makes communication fast and easy. The 26 ultra is a business phone that brings all decision tools at the tip of your finger.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey PastorS, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We are so happy to hear that you are so pleased with the new Privacy Display, and features of Galaxy AI on your new device, and that you are finding so amazing for your daily communication. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I just got this phone and I like everything about
on April 26, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] It helps me to look up products that I'm looking for and gives a really good explanation of the product
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey there Smokey, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are enjoying this new device for finding the information you need every day. We have provided links to resources to help you with the additional features of Galaxy AI, fully explore your new device, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!!! Love AI, it's wonderful!!
on April 26, 2026
Posted by: Beckyh72
[This review was collected as part of a promotion.] The AI is so helpful when i need answers or simply sending a message or setting a timer, so much faster!!
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Beckyh72, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how much you are finding Galaxy AI helpful for many daily tasks. We have provided a link to an article to help you with additional capabilities of Galaxy AI. We have also provided links to the complete manual and the Samsung Support Team to assist you with the exploration of your device, and answering any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A1 S26 Ultra
on April 26, 2026
Posted by: Vol79SD
[This review was collected as part of a promotion.] The Galaxy A1 S26 Ultra was a phone that has the features I was looking for such as photos videos and not having to keep charging it all the time. I volunteer and use the photos to promote our volunteer services. It is light weight and looks really nice. I also bought the buds and case to go along with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very good device
on April 26, 2026
Posted by: eyetheguy
[This review was collected as part of a promotion.] good all over, some improvement requires, increase optical zoom
Value
5
Written by a customer while visiting Samsung US