Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,223 Reviews)
Open Ratings Snapshot
Rating breakdown 13,223 reviews
5 Stars
11,557
4 Stars
1,330
3 Stars
202
2 Stars
52
1 Star
82
66%of customers recommend this product. 
(
88 out of 134
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Love this phone
on April 22, 2026
Posted by: Will1234
[This review was collected as part of a promotion.] Love this phone. The speed, the Galaxy AI I use a lot with my photos. I really like the privacy display as I am in public area most of my day. Battery life is amazing. I would recommend this phone to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I upgraded!!
on April 22, 2026
Posted by: MrPizzaroll
[This review was collected as part of a promotion.] I’m genuinely glad I upgraded—this phone has been a huge step up for me. Everything feels faster, smoother, and just easier to use. The display is outstanding—whether I’m catching a Cavs game, watching videos, or just scrolling, it looks sharp and bright every time.
I use Galaxy AI more than I expected. It’s been really helpful for organizing things, quick edits, and just making everyday tasks simpler. It’s one of those features that quietly makes a difference once you start using it regularly.
Battery life has been reliable, getting me through the day without worrying about charging, and performance hasn’t slowed down at all—even when I’ve got multiple apps running. It keeps up with everything I throw at it.
The camera is another highlight. Pictures come out clear and detailed, and it’s been great for capturing everyday moments and trips without needing anything extra.
Overall, this upgrade was 100% worth it. It fits right into my daily routine and makes everything a little easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Mobile Device
on April 22, 2026
Posted by: Crushaim
[This review was collected as part of a promotion.] The new features on this S26 ultra are astonishing,,, I love the new AI upgrades and the auto privacy glass is a game changer, I highly recommend this device to anyone who's in the market for a new phone, I nicknamed it the I Phone killer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 met all my expectations
on April 22, 2026
Posted by: RevPeterNC
[This review was collected as part of a promotion.] The S26 privacy feature is a godsend. My phone is private and I'm a bit concerned prior to purchasing. The new feature exceeds all of my expectations and then some.
I enjoy the faster speed as well. Apps load much faster aster. The screen is beautiful and provides sharp clear definition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device with many options to customize 😍
on April 22, 2026
Posted by: GalaxyStar
[This review was collected as part of a promotion.] Love s26 ultra.
Best battery life.
Best camera.
Smooth performance.
Unlimited customization, specially if you install Good Lock.
AI features are awesome. Photo assist is handy and works every time.
Off course privacy screen is my favorite.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Upgrade from S24 Ultra
on April 22, 2026
Posted by: HystericalMom
[This review was collected as part of a promotion.] I am in love with my new phone. It is noticeably faster than the S24, which is awesome.
Galaxy AI is more intuitive and much easier for me to navigate. I feel more comfortable using it than some other AI options.
The rounded corners are also more asthetically pleasing as well. I also think the UI is more user friendly and I no longer use a third party launcher.
All in all, I am glad I waited to upgrade until now. The S26 Ultra is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S26 Ultra is Outstanding
on April 22, 2026
Posted by: ELS101
[This review was collected as part of a promotion.] The phone upgrades, including the Galaxy AI are all working together seamlessly. I highly recommend this phone, it truly is an incredible piece of high-quality technology. Worth the price. There is no need to say more. Should you Purchase it?. Yes, you should.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Stylish but Unimpressive
on April 22, 2026
Posted by: JCReviews
[This review was collected as part of a promotion.] Its s good looking device and in my opinion is one of the best of the last few years, it is incredibly underwhelming in every other category. The AI tools are neat but dont get applied to my day to day, the price has climbed for a device that had essentially been the same for 4 years. At this time I wish I had stayed on my s23 ultra as it was an identical experience.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamApril 22, 2026
Hi there JCReviews, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few articles to help you enhance your experience with Galaxy AI and best align the settings of your device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you h ave questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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