Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,652 Reviews)
Rating breakdown 16,652 reviews
5 Stars
14,557
4 Stars
1,657
3 Stars
265
2 Stars
75
1 Star
98
65%of customers recommend this product.
(
103 out of
158)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
S26 Ultra has so much fun things to learn
on April 30, 2026
Posted by: Tifflyon
[This review was collected as part of a promotion.] I just got my phone. I'm learning all the great new features from my S22 Ultra, like the spelling and grammar. The screen privacy and the Galaxy AI is also so cool. This phone is by far the best. I'm learning new things about it every day.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey there Tifflyon, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the enhanced features of your upgraded device. We have provided links to a few resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I get a new ulcer every year and I did it again!
on April 30, 2026
Posted by: Amy13Lucky
[This review was collected as part of a promotion.] I was happy to find out that they went back to the original type of AI drawing app that they had on the 24 because the 25 had a version where they totally took the fun out of it and you could no longer hand draw right there on the screen and have it the AI adjust your drawing in too many different styles and play with it and that sort of thing. They made it almost strictly text to Art or sometimes you can have a picture but the AI would not let you take a picture of somebody's whole body if you were trying to do some sketch of a fashion model or something for some reason you would be stuck with the face and that was it. It would focus on the face and it would only bring up the choices that related to portraits and that was it it chose where you could draw the borders around the picture for the AI to manipulate. And I searched and searched and searched for that on the internet and I was pleasantly surprised to see that that has made its way back to the 26th but it's even better than before so that wasn't a plus. And I think that's the S Pen is actually longer which is great too love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super reliable
on April 30, 2026
Posted by: Lopezalb
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device daily, and it’s been one of the smoothest phones I’ve owned. The battery life easily gets me through a full day, the camera takes sharp and vibrant photos, and the screen quality is incredible for watching videos and browsing. I also appreciate how fast and responsive everything feels, even when multitasking between apps.
One feature I’ve really enjoyed is Galaxy AI. The AI tools make everyday tasks more convenient, especially with photo editing suggestions, voice-to-text accuracy, and smart organization features. It genuinely feels useful instead of gimmicky.
Overall, the device feels premium, reliable, and user-friendly. Whether for work, travel, taking photos, or staying connected with family and friends, it’s been a great experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING FEATURES IN COMPARISON
on April 30, 2026
Posted by: ELIZABETH
[This review was collected as part of a promotion.] The A.I. features are extraordinary in comparison to other galaxy series phones i have had experience with. Wonderful features that other galaxy phones don't offer. The capabilities of the galaxy S26 Ultra has done nothing but impressed me more everyday that I use it in many different ways for many different tasks. I am very satisfied with my purchase of the S26 Ultra series of phone and now can't imagine daily life without it. My favorite feature is that you can let AI answer your calls to see who it is and what the person calling wants!!!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Elizabeth, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how amazed you are with your new device, and that you are finding it an amazing daily driver for many daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on April 30, 2026
Posted by: QuestRyan
[This review was collected as part of a promotion.] All kinds of new features... most people don't wven know about them.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey QuestRyan, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the amazing new features available on your device. We have provided a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Its good but not amazing like I thought it be
on April 29, 2026
Posted by: Carr2k13
[This review was collected as part of a promotion.] For one Galaxy Ai is awesome but to be honest im a little disappointed i thought there would be tons of new features and alot more things you could do from standard phones like my last s23 but there hasn't been so far that impress me.
Value
4
Response from Samsung USBy R&R Team, April 30, 2026
Hey Carr2k13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the enjoying the features of Galaxy AI you are discovering on your device. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the complete manual to help you maximize your experience with additional features like the new Privacy Display. We have lastly provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Swift Replacement for S25 Ultra
on April 29, 2026
Posted by: Brando
[This review was collected as part of a promotion.] Includes the new Galaxy AI which improves the translating speed and accuracy I use daily. Living overseas it is a life saver. The new model is lighter faster and built in privacy screen helps with reading
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Brando, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of Galaxy AI for translating while living overseas, and that you are enjoying the new more lightweight design. We have shared a link to the Samsung Support Team below for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has very good privacy display featur
on April 29, 2026
Posted by: Ksmadhav97
[This review was collected as part of a promotion.] Galaxy AI is awesome to work with but during photo requests, I see the face of the person completely changes. I hate the wobbling of back side of the phone. Please bring back the bluetooth version of S pen. With the privacy display, there's a reduction in the quality of the display. Excellent sound quality. Sleek design.
Value
4
Written by a customer while visiting Samsung US