Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(13,216 Reviews)
Rating breakdown 13,216 reviews
5 Stars
11,550
4 Stars
1,330
3 Stars
202
2 Stars
52
1 Star
82
66%of customers recommend this product.
(
88 out of
134)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
New S26 Ultra Review
on April 13, 2026
Posted by: AAAAWESOME
[This review was collected as part of a promotion.] So far I have really enjoyed the newer features on the Samsung Galaxy 26 Ultra. I previously had S23 Ultra. I am still testing out some of the upgraded and new features. I really love the privacy feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My review, s26 Ultra
on April 13, 2026
Posted by: Mark0420
[This review was collected as part of a promotion.] I finally was able to upgrade from s21 and so far I like the phone. I do have to say that the fingerprint option for unlocking the phone is absolutely terrible. I have reset it at least 10 times. It's so frustrating that we rely on technology and it fails us time and again.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Mark0420, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that there are features you enjoy using with your device every day. We have provided a link to a troubleshooting guide to help you with the fingerprint reader you mention causing frustration. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this frustration, or you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung galaxy 26 ultra
on April 13, 2026
Posted by: Melman74
[This review was collected as part of a promotion.] I think this is the best device Samsung phone that's out it's fast with the internet connection wifi connection the Ai feature is amazing I can watch my shows on all my streaming apps with easy access I don't like texting but this phone I'll make an exception and the camera is amazing great pictures this phone is the best ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Alot of new things to learn. I love the privacy
on April 13, 2026
Posted by: JoeRock
[This review was collected as part of a promotion.] Love all the privacy settings and the watch8. This phone does it all for you..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone provides a great experience.
on April 13, 2026
Posted by: Happy26
[This review was collected as part of a promotion.] This phone has so many features and is very user friendly. Even for the less technical savy person, the phone is simple to use. I really enjoy the new privacy screen future. There are time when I'm out in public and I need to take care of my finances. With the built in privacy screen, I'm able to confidently handle my business without having to constantly look over my shoulder wondering if someone is looking at my phone. I also love the speed of my phone when using apps to download or upload things. Many times in the past videos would buffer or timeout when downloading / uploading files. I never have that issue now. The phone is also very user friendly that my children are able to go their favorite app without any issues. They are in to games or watching their videos online and I never have to assist them with it. I set my parental settings and their favorite apps are a click away. This user friendly phone provides a pleasant experience for myself and my children.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 13, 2026
Posted by: Krys06
[This review was collected as part of a promotion.] The galaxy AI featured on this phone are just perfect. Galaxy AI helps me on every day projects. This phone has surpassed my expectations. Between the streaming capabilities, the new camera features and the overall visual i don't know what's better. I just know I love this new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
this product has great battery life
on April 13, 2026
Posted by: Lov3xox
[This review was collected as part of a promotion.] I love the galaxy s26 ultra. I don't use the galaxy ai but the only complaint i have is that the regular Samsung messages app has been taken out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my Samsung s26 ultra
on April 13, 2026
Posted by: Jeskaziwanna
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S26 Ultra. There is so much I could say I'm at this phone that makes my life easier especially it's AI. This device is literally the best thing since sliced bread. From organization to fun drawing and everything in between with the help of AI it can bring anything your imagination comes up with to life!
Value
5
Written by a customer while visiting Samsung US