Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(15,755 Reviews)
Rating breakdown 15,755 reviews
5 Stars
13,772
4 Stars
1,577
3 Stars
245
2 Stars
65
1 Star
96
65%of customers recommend this product.
(
100 out of
153)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Galaxy S26 Ultra
on August 28, 2026
Posted by: SamsungGuy
[This review was collected as part of a promotion.] This is the best phone I have ever gotten so far. I'm so glad I chose to upgrade to this one and can't wait for what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these series of phones
on August 28, 2026
Posted by: MzNewVersion
[This review was collected as part of a promotion.] I was need of a new phone and I chose to upgrade to the 26Ultra. I love that the phone has five camera allowing me to capture every moment. I love that I can transform my pictures into slow motion and erase any objects that I do not want in the picture. I have played with the Al feature a little. I am still unlocking and learning how to use all the features. Overall, I am very please with my phone. I can't wait for the new version to come out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst. Purchase. Ever.
on August 28, 2026
Posted by: IveBeenDecimated
If you like contsant irrelevant ads interrupting anything you are trying to do, if you like having everything you type in all in uppercase, if you like having constant alarms that you set up and you can't keep stopping continuing, and if you want to have help numbers that direct you to a place that only fix physical damage, not the issues with the phone itself, then this is the phone for you!
Response from Samsung USBy R&R Team, August 28, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the pop-ups you mention causing frustration during your usage. We have also shared a link to the full manual for your device to help ensure the settings are aligned to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you with the instances of your device not operating as setup. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
First Flagship EVER
on August 28, 2026
Posted by: SirDiesALot83
[This review was collected as part of a promotion.] I myself am a mid range phone kinda guy. I never really know what the big deal was. After doing tons of research on hardware...I decided i definitely wanted the Snapdragon 8 Elite processor. After comparing every phone out there that has that chip....I chose the Galaxy S26 Ultra 1tb for multiple reasons. First the processor. Secondly the Galaxy AI is amazing. And since I am a hard-core gamer....the S26 ultra paired with the 1TB ROM and 16GB RAM plus the extra 16gb virtual RAM you can add from the 1tb ROM, along with a screen that shows every detail on a super smooth 120hz refresh....I am certainly glad I chose to get this one and more than likely I will be sticking with this for a long time. I absolutely am impressed. Totally worth the research and can't wait until I save up for a tablet from Samsung. I have already recommended this phone to so many people it is unreal and will continue to do so until it gives me reason not to....which will probably be time to upgrade anyway. 7 years of UI and security updates.....WOW. Can't say enough.
Value
4
Response from Samsung USBy R&R Team, August 28, 2026
Hey there SirDiesALot83, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how happy you are with your device, and that it feels like such a powerhouse with the addition of Galaxy AI for all of your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The most amazing phone that ever!
on August 28, 2026
Posted by: CHARLISS26Ultra
[This review was collected as part of a promotion.] I chose this newest model of the S-series because it was time to let go of my S10+. I love my S10+; I didn't want to let it go because it was the last of its kind that has SD micro slot in the phone for extra storage without using the cloud services. It took me a very very long time to even consider it and it took me longer to go through with it, but once I swapped to the S26Ultra with 1TB I quickly got over the fact that it didn't carry micro sd slot for extra storage because 1TB is more than enough ( I just like my options being available to me). I was worried about the security issues it may have without it, but those insecurities washed away with Samsung Knox and other security features the phone has built-in looks very promising and help ease my worries. It comes with a pen for use or no-use your preference. No lag time. Fast connection. Anything and everything that you can imagine this phone has. Samsung out did themselves again. I've always used Samsung products. I love what the company represents and the quality it provides with every product they design and develop. I don't see myself ever changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great screen, camera is great some issues w/focus
on August 27, 2026
Posted by: Chamuco
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 because it has a very good size screen, very nice camera, I love that Samsung Dex and it works when projecting to other screens not only as a computer but also when you sing streaming which additionally lets me do playback at a higher speed. I love the stylus although I'm not using it as much as I probably could
Value
4
Response from Samsung USBy R&R Team, August 28, 2026
Hey there Chamuco, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to help you capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your camera, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26 Ultra
on August 27, 2026
Posted by: Hollyberry
[This review was collected as part of a promotion.] I chose the S26 Ultra cause I wanted a better camera and this phone does not disappoint. I can zoom in much further without it getting blurry. I also really love the S pen, I had to sign a document and having the pen was a major game changer. I also use the AI to remove words from photos that I screenshot. I love this phone! My husband also liked it so much he upgraded to an S26 Ultra too!
Value
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey Hollyberry, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are loving your new device, and that camera and S Pen have been such standout features for you every day. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra amazing features
on August 27, 2026
Posted by: Mommafexy
[This review was collected as part of a promotion.] I chose the S26 ultra, going from S24+, this time as I use signatures a lot. This is great to have the s-pen right in phone.
The privacy display is a great feature you can turn on or off.
The AI features are great. Especially fun on photos. Remove items, change colors, edit backgrounds possibilities are endless.
AI even cleaned up an old resume for fun. This is just endless.
Battery seems pretty good as well.
There are no regrets on the purchase what so ever.
You will love it!
The privacy display is a great feature you can turn on or off.
The AI features are great. Especially fun on photos. Remove items, change colors, edit backgrounds possibilities are endless.
AI even cleaned up an old resume for fun. This is just endless.
Battery seems pretty good as well.
There are no regrets on the purchase what so ever.
You will love it!
Value
5
Written by a customer while visiting Samsung US