Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,550 Reviews)
Rating breakdown 6,550 reviews
5 Stars
5,752
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
49 out of
72)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Customer Rating
5
I am absolutely loving my Samsung 26 Ultra!
on April 8, 2026
Posted by: Fan4life
[This review was collected as part of a promotion.] The privacy screen settings mean I can answer texts or log in to my bank account without worry. The Galaxy AI is so helpful and easy to use. And the camera is magnificent! I would definitely say this phone is by far the best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has Great Features While Allowing The Use Of Old A
on April 8, 2026
Posted by: Securesnake
[This review was collected as part of a promotion.] Galaxy 26 ultra well deliver the modernist design of new age apps and features while allowing the old apps and features to be used in one integrated device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
We want our bluetooth pen mic
on April 9, 2026
Posted by: Anonymous
We want our pen to be connected to Bluetooth again, best part of the pen
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Cmm49er, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when features you have loved using in the past have been changed. We have provided a link to an article to help you with the redesigned features of your S Pen to help maximize your experience with this unique accessory. We have also shared a link to the complete manual to help you with additional gestures you can use with your device for remote control. We have lastly, shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An actual upgrade.
on April 9, 2026
Posted by: RoJoMo
[This review was collected as part of a promotion.] I’ve been really impressed with the S26 Ultra so far. The biggest things I’ve noticed are how polished everything feels day to day and how much the phone actually helps without getting in the way. The Galaxy AI features have been more useful than I expected, especially for quick writing help, summaries, and little productivity tasks that save time. The integration with Gemini also feels like a real upgrade since it makes the phone feel more capable and a lot more seamless when I need answers, organization, or help on the fly.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade
on April 9, 2026
Posted by: JasonD
[This review was collected as part of a promotion.] To have stopped the free storage upgrade on preorder, this phone is not much of an upgrade. The screen was better on my S25 Ultra. The privacy screen makes it even worse, so I won't even use it. I'm seriously thinking of leaving Samsung after being loyal for 15 years. Pixel is looking better every year. Give us what we really want and stop with the gimmicks. Bigger battery. Brighter display. The customization is the last reason I am here. If they other flagship get better there, I am OUT.
Value
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there JasonD, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of tasks every day, and wanting specific features to be available for usage. We have provided a link to the complete manual to help you adjust the Privacy Display settings so you can use this feature only for apps or notifications you want the privacy for, while still experiencing the brightness of the display during the rest of your usage. The manual will also help you discover additional features you may find exciting for your needs, and align the settings to your preferences. We have also provided links to articles to help you maximize the battery life of your device if you believe this is not operating as intended. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 phone!
on April 9, 2026
Posted by: Motivated2026
[This review was collected as part of a promotion.] I've had this phone for about a month now and it surprisingly surpassed my expectations. It's fast, light, Great technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter, Slimmer, and Better
on April 9, 2026
Posted by: LowfatYogurt
[This review was collected as part of a promotion.] Upgraded from my S23 Ultra to the S26 Ultra. The battery life was significantly improved and so were the charging speeds. The speaker sounds louder and fuller than the previous model. In addition to this, the cameras got a big upgrade as well. Better low light performance, cleaner videos, as well as improved pro controls.
Galaxy AI feels well implemented. The search option works wonders when looking for things and the summaries it makes for messages and PDFs are pretty accurate. It is less intrusive and more effective than other AIs.
The privacy display lives up to the hype. Working in Healthcare means a lot of PHI is discussed on work apps, this feature keeps strangers eyes off private information. Being able to enable and disable as needed is a game changer.
Value
5
Written by a customer while visiting Samsung US