Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(7,196 Reviews)
Rating breakdown 7,196 reviews
5 Stars
6,307
4 Stars
707
3 Stars
113
2 Stars
27
1 Star
42
70%of customers recommend this product.
(
57 out of
82)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Customer Rating
5
Easy Peasy
on April 13, 2026
Posted by: Techee
[This review was collected as part of a promotion.] The AI works well make my life so much easier it knows what im trying to do easy set up and transfer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade.
on April 13, 2026
Posted by: DeDapper
[This review was collected as part of a promotion.] First off, I started out not even wanting to trade in my S23 ultra. It was my favorite phone ever. WAS... The galaxy S26u has exceeded all of my expectations. I am really loving how simple galaxy Ai makes things for me. The overviews and ease of searching make it such an amazing feature. The camera at first didn't seem like a major upgrade, but let me tell you.. It is. The software on the camera app is really next level. I have nothing bad to say about this phone. If you're thinking of upgrading, definitely do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not all that different than the S25 Ultra
on April 13, 2026
Posted by: Bweenis
[This review was collected as part of a promotion.] So the S26 Ultra seems a whole lot like the S25 Ultra. Specs are quite similar, and the phone seems to operate basically the same. Battery life may be a bit better, but my S25 Ultra was a year old so better probably degraded a bit. The AI features are basically the same as last year. The one negative is the camera island. It doesn't allow the phone to lie flat on a table. It also makes Magsafe accessories hard to attach. If You have an S25 I'd just stick with that.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hey there Bweenis, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in enhancements. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided a link to the complete manual for your device to help you with the new Privacy Display and horizontal lock. The battery life of your device is designed to maximize after a short period of usage and adjustment to your consumption habits. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Smart, and Built for Everyday Life
on April 13, 2026
Posted by: SamsungDad29
[This review was collected as part of a promotion.] I’ve been extremely impressed with this Samsung S26 Ultra. The performance is fast and smooth whether I’m multitasking, streaming videos, or gaming. The display is bright and clear, making everything from movies to everyday browsing look amazing.
One of my favorite features is Galaxy AI. It actually makes a difference in daily use—helping with things like writing, organizing, and even improving photos. It feels like having a smart assistant built right into the phone.
I use my phone for work, school, and entertainment, and it handles everything without slowing down. The battery life easily lasts all day, and the camera quality is excellent for both quick shots and more detailed photos.
Overall, Samsung really delivered with this device. It’s reliable, powerful, and packed with features that I actually use every day. I would definitely recommend it to anyone looking for a high-quality smartphone.
One of my favorite features is Galaxy AI. It actually makes a difference in daily use—helping with things like writing, organizing, and even improving photos. It feels like having a smart assistant built right into the phone.
I use my phone for work, school, and entertainment, and it handles everything without slowing down. The battery life easily lasts all day, and the camera quality is excellent for both quick shots and more detailed photos.
Overall, Samsung really delivered with this device. It’s reliable, powerful, and packed with features that I actually use every day. I would definitely recommend it to anyone looking for a high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changing experience
on April 13, 2026
Posted by: Samsungteej
[This review was collected as part of a promotion.] I love how responsive this phone is! It's privacy pixels as I hinted at are game changing! I can be really productive with my phone and use its AI to the full extent without worrying if it is going to be basic. It allows me to take some of the best photos i have ever taken thanks to its auto adjust features! They really feel cinematic! Thank you so much for such an incredible product! I have been with Samsung honestly all my life in some fashion and this phone has secured its legacy as one of my favorite devices ever owned! Thanks again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Each day I learn something new.
on April 13, 2026
Posted by: LifeRecripted
[This review was collected as part of a promotion.] This latest rendition of the ultra have really dialed in the hardware and the AI. galaxy AI combined with the power of Gemini has been near flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra
on April 13, 2026
Posted by: Eagle53
[This review was collected as part of a promotion.] IUltraIt is lighter than my previous Samsung phone. Is easy to use as I am not tech savy. Galaxy AI I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Carbear
[This review was collected as part of a promotion.] Takes fantastic photos hokd a good battery and storage
Value
5
Written by a customer while visiting Samsung US