Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,716 Reviews)
Rating breakdown 6,716 reviews
5 Stars
5,895
4 Stars
654
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Customer Rating
5
Love this phone
on March 24, 2026
Posted by: Pimp69
[This review was collected as part of a promotion.] Love this phone something about it it's way better than the 25 and the AI is crazy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sturdy product
on March 24, 2026
Posted by: Gork
Good phone and watch. Phone has good storage, camera clear photos, and watch has nice features as well it's memory and clarity both phone and watch appears to be very durable.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall amazing
on March 24, 2026
Posted by: Duke25
[This review was collected as part of a promotion.] This product is overall amazing. I use my Samsung device every day for streaming, gaming, and staying connected, and it handles everything smoothly without lag. The display is super clear and vibrant, which makes watching movies and sports a great experience.
One of my favorite features is Galaxy AI—it actually makes everyday tasks easier, from improving photos to helping with quick searches and productivity. The battery life is solid and lasts me through the day, even with heavy use.
Overall, I’m really impressed with the quality, speed, and smart features. Definitely worth it if you want a reliable and powerful device.
One of my favorite features is Galaxy AI—it actually makes everyday tasks easier, from improving photos to helping with quick searches and productivity. The battery life is solid and lasts me through the day, even with heavy use.
Overall, I’m really impressed with the quality, speed, and smart features. Definitely worth it if you want a reliable and powerful device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone.
on March 24, 2026
Posted by: Frodo2040
[This review was collected as part of a promotion.] Galaxy AI is wonderful help with all my work, makes my job really easy. Can't stop using it. Best AI so for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone.
on March 25, 2026
Posted by: Lbvp220
[This review was collected as part of a promotion.] I'm really enjoying using all the new tech in the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seems much faster than the 24
on March 25, 2026
Posted by: Kevrm60
[This review was collected as part of a promotion.] The Galaxy ai works great even in photo editor. Phone is faster smooth an like the new design.
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Kevrm60, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying using Galaxy AI to enhance your photos and enjoy your camera in a whole new way. We have provided a link to the complete manual to help you discover all of the amazing features of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
More new features, new learning curve?
on March 26, 2026
Posted by: jauto123
[This review was collected as part of a promotion.] Like the newer features and improved version over the older S22 Ultra, like the camera, privacy screen, the higher screen resolution, faster processor and more.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hello Jauto123, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to have an uninterrupted usage of your device every day, and not wanting to have to constantly enter passwords when you feel it shouldn't be required. We have provided a link to the Samsung Support Team to help you narrow down the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I'd like to tell you what you can do better
on March 26, 2026
Posted by: BigBen
[This review was collected as part of a promotion.] I upgraded from the s25 ultra to the s26 ultra. What I did not like and I think you can do better is making the transfer from the first phone to the new phone easier so we don't have the problem with the passwords, this is the only reason I don't like upgrade and because of that pain of having to put passwords and usernames and again. I got and upgrade for my wife's phone also and her biggest complaint was the transferring of information from the first phone to the second phone big waste of time because you can do it so that it is more fluid
Value
4
Written by a customer while visiting Samsung US