Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,671 Reviews)
Open Ratings Snapshot
Rating breakdown 6,671 reviews
5 Stars
5,856
4 Stars
648
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product. 
(
54 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (Verizon)
Customer Rating
1 out of 5
1
Display hurts my eyes
on April 8, 2026
Posted by: Clay
from Tx
I loved this phone but unfortunately had to return it i love the size the battery was good the camere was a nice upgrade from the last phone i had felt good in my hand but the screen somthing about the screen it strains my eyes out. I can only use the phone for 5 to 10 minutes tops before I start getting a really bad headache so overall all good phone for some but not for me sadly the display was not the best you can see pixels its noticeable i really wish they would fix this but they wont and the Samsung message sad to see that the 26 dont have it and no longer will
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 9, 2026
Hello Clay, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the prolonged usage of your device is to you every day, and wanting to be able to view your device comfortably. The Privacy Display on your device is a setting that can be disabled or only enable during app usage you feel would be needed, to help prevent this irritation you mention experiencing. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra 26
on March 12, 2026
Posted by: TB0421
[This review was collected as part of a promotion.] Traded from the Ultra 22 and love it! Streamline and love the privacy screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I should have kept my s24 ultra
on March 13, 2026
Posted by: Cleveland561
[This review was collected as part of a promotion.] I was so excited about the s26 ultra. The battery in this new phone, it does not hold up all day even with the same settings.I had in my s24 ultra. They removed all of the functions of the spen the bluetooth so you can't control your camera anymore. The cameras are a lot better, a lot clearer. M the AI is completely up-to-date but I need a battery that can last me full day.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Cleveland561, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you. Your device is designed to learn your consumption habits over a short period of usage, and adjust automatically to maximize the battery life. This process is helped along by letting the battery run rather than being connected to power for prolonged periods of time during the day. We have provided links to troubleshooting guides to assist you in maximizing the battery life manually if your battery does not adjust as intended. We have also shared a link to an article to help you with the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on March 17, 2026
Posted by: Sk8rrr
[This review was collected as part of a promotion.] I was neverous that it might be too big of a phone but its perfect. I see everything clearly and the lights are vibrant and the speed is perfect. Ive had many phone from different brands and this is by far the best I've ever held and used. Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new Galaxy S26 Ultra
on March 20, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] The new Galaxy S26 Ultra, Galaxy AI, is such a phenomenal phone! I had pretty basic expectations coming from an S24 Ultra, but I am blown away with the features and tech thos phone has. It is super fast and everyday I am finding more and more thongs I can do. Just got the new buds 4 also, which are Sick! Totally happy with this purchase, I Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S26 ultra
on March 24, 2026
Posted by: Asdfgnmkm
[This review was collected as part of a promotion.] The phone screen is very fragile and smaller than my previous phone s22 ultra
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 24, 2026
Hello Asdfgnmkm, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important the durability and size of your device are to you. The rounded corners can make the display size seem smaller, but the new Galaxy S26 Ultra has a 6.9 inch display while the Galaxy S22 Ultra had a 6.8 inch display. We do recommend protective cases on all devices to help ensure your device is safe from accidental bumps and drops that occur during your usage. If you have questions about accessories, or have experienced some damage to your device, we have provided a link to the Samsung Support Team to assist you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid Device
on March 12, 2026
Posted by: Jasonsgrub
[This review was collected as part of a promotion.] Good so far. Battery seems good and screen is responsive
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s26 ultra
on March 15, 2026
Posted by: Mustang
[This review was collected as part of a promotion.] The device exhibits exceptional performance. Its camera system consistently captures high-quality images in various lighting conditions. The display provides a vibrant and immersive viewing experience. Battery life is notably impressive, easily lasting through a full day of heavy usage. Overall, it represents a significant advancement in mobile technology.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 15, 2026
Hey Mustang, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are so pleased with the enhanced capabilities and impressive battery life of your new device. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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