Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,716 Reviews)
Rating breakdown 6,716 reviews
5 Stars
5,895
4 Stars
654
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
1
Messed up with this one
on April 2, 2026
Posted by: Anonymous
I don't like the new S26 ultra, I feel like they downgraded an s24 and called it s26, im so mad I paid so much for this and it's all the opposite of better
Response from Samsung USBy R&R Team, April 2, 2026
Hello Carlos Garcia, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of daily tasks, and how distressing it can be when your device has been changed from what you have been accustomed to in the past. Without knowing what features are causing you frustration, we have provided a link to the complete manual for your device to aid you in exploration of your device, and alignment of the settings. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Ultra I've ever had
on April 2, 2026
Posted by: Noneya
[This review was collected as part of a promotion.] I've had many Samsung Ultra's and this is by far the worst. Glitches galore. If you copy some text, the "Copied" notification bubble (for lack of better words) at the bottom of the screen doesn't leave the screen until you manipulate the phone to make it go away. It does that with alot of the phone's text bubbles. Makes it hard to read text messages until you get rid of it. It'll tell me I have text messages that are unread, which I don't, and so I have to go into my settings and click "Mark as read" for the notification to go away. None of my other Ultras did this.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device has been changed or you believe it is not operating as intended. We have provided links to the complete manual for your device to help you with different message settings, and to the Samsung Support Team to assist you in troubleshooting the experiences you mention causing frustration with the copy/paste functionality. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
First time samsung user
on April 7, 2026
Posted by: Yayagal
[This review was collected as part of a promotion.] First time having a samsung and I'm loving the switch there's so much on the device that makes it so cool! Camera quality is amazing and looks professional! Only issue that I've had is the new Google messages are a little faulty but I'm sure they will fix the bugs! Loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra.
on April 7, 2026
Posted by: Whynot
[This review was collected as part of a promotion.] Decent upgrade from old setup. Verdict still our whether improvement or not
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new ultra. It's exceptionally made.
on April 7, 2026
Posted by: Angelface
[This review was collected as part of a promotion.] I love the new Ultra. It’s exceptionally fast, smooth, and honestly makes everything easier day to day. The display is bright and crisp, and the battery easily keeps up with me, even when I’m using it all day for streaming, social media, and staying organized.
One of my favorite features is Galaxy AI. It really feels like having a built-in assistant that helps with everything from writing to searching and even organizing my thoughts. It saves time and makes things feel effortless.
The camera is also incredible. Pictures come out sharp, detailed, and vibrant without needing to edit much at all. Whether I’m taking quick photos or capturing important moments, it always delivers.
I use my Samsung device for a little bit of everything—watching shows, managing daily tasks, connecting with family, and even helping with creative projects—and it handles it all without slowing down.
Overall, this phone just feels reliable, powerful, and smart. Definitely one of the best upgrades I’ve made.
One of my favorite features is Galaxy AI. It really feels like having a built-in assistant that helps with everything from writing to searching and even organizing my thoughts. It saves time and makes things feel effortless.
The camera is also incredible. Pictures come out sharp, detailed, and vibrant without needing to edit much at all. Whether I’m taking quick photos or capturing important moments, it always delivers.
I use my Samsung device for a little bit of everything—watching shows, managing daily tasks, connecting with family, and even helping with creative projects—and it handles it all without slowing down.
Overall, this phone just feels reliable, powerful, and smart. Definitely one of the best upgrades I’ve made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Good, Could Improve on Some Features
on March 10, 2026
Posted by: S4natic
[This review was collected as part of a promotion.] Phone is great. Exactly what I expect from a new flagship Samsung Galaxy. Galaxy AI is continually improving and this version is powerful and works very well with the features of the S26 Ultra. The outer casing looks wonderful and feels even better. Not a lot of new features, and the one I basically bought this phone for was disappointing. That is the privacy display. It makes the screen look odd and doesn't even work very well at blocking what is on your screen, even at extreme angles. The maximum setting is completely unusable. Hoping for some improvements soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing phone
on March 11, 2026
Posted by: Quast757
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the ultimate 2026 all-rounder, trading industrial "boxiness" for refined, lightweight ergonomics. Its Privacy Display is a game-changer, shielding your screen from onlookers during commutes. For power users, the Snapdragon 8 Elite Gen 5 delivers desktop-class gaming without thermal throttling, while Agentic AI proactively manages your calendar and workflows.
Photographers will love the new f/1.4 aperture, which masters low-light "Nightography" where others fail. Despite the premium price and lack of internal magnets, its blend of security, raw power, and AI utility makes it the most cohesive flagship ever built.
Photographers will love the new f/1.4 aperture, which masters low-light "Nightography" where others fail. Despite the premium price and lack of internal magnets, its blend of security, raw power, and AI utility makes it the most cohesive flagship ever built.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Far It's Great
on March 11, 2026
Posted by: Lgsdn1
[This review was collected as part of a promotion.] Just purchased my device and so far I am really enjoying it.
Value
5
Written by a customer while visiting Samsung US