Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,428 Reviews)
Rating breakdown 13,428 reviews
5 Stars
11,721
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Galaxy S26 Ultra with Galaxy AI... thumbs up!
on April 2, 2026
Posted by: Doug777
[This review was collected as part of a promotion.] The new S26 Ultra is a great phone, camera, and PC all in one. It's great for work or play. The phone has so many capabilities and with added apps and tools it does so much more. The Galaxy AI feature works great for research, writing, learning, and editing photos, a great feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone feel
on April 2, 2026
Posted by: LapSung
[This review was collected as part of a promotion.] Feels very good in hand(s), fast, responsive, galaxy ai is pretty cool coming from the competition. Much more intuitive and very excited to learn more about the phone since my switch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice.... camera is terrific, lots of feat
on April 2, 2026
Posted by: UtahKJT
[This review was collected as part of a promotion.] This is my third Ultra in there S series. Battery life is great. Lots of new features in this one and I love the camera. Galaxy AI is fun and easy to work with. Overall, I've enjoyed my new upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone.
on April 2, 2026
Posted by: Galaxyofthefuture
[This review was collected as part of a promotion.] Everything is so easy to navigate. Privacy screen for the win! Very light in weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best features by far.
on April 2, 2026
Posted by: PurpleLover
[This review was collected as part of a promotion.] I love the fact that Galaxy AI has taken o ver and made life much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpectedly awesome phone
on April 2, 2026
Posted by: Jcou63
[This review was collected as part of a promotion.] I have the S26 Ultra. I have had Samsungs since before smart phones became popular. The last one I had wasn't too shabby but THIS one? Unbelievable. With Galaxy AI it helps me out with things I never knew I needed help with!
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Messed up with this one
on April 2, 2026
Posted by: Anonymous
I don't like the new S26 ultra, I feel like they downgraded an s24 and called it s26, im so mad I paid so much for this and it's all the opposite of better
Response from Samsung USBy R&R Team, April 2, 2026
Hello Carlos Garcia, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of daily tasks, and how distressing it can be when your device has been changed from what you have been accustomed to in the past. Without knowing what features are causing you frustration, we have provided a link to the complete manual for your device to aid you in exploration of your device, and alignment of the settings. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top tier!
on April 2, 2026
Posted by: Disneyprintet
[This review was collected as part of a promotion.] Love the phone performace, with high-end, smooth operation with AI. S26 Ultra is basically Samsung going all-in on power + AI + premium features. I have always been a Samsung user way back in the Philippines, when I got here I switched to another brand but went back to using Samsung, and I'm so happy to be back. Here’s my honest take, The S26 Ultra is a beast phone — but it’s more of a refinement + smarter features upgrade. I'm so happy and excited when I got this. There is huge, gorgeous display (still one of the best in the world), super powerful chip(Snapdragon Elite Gen 5), insanely fast AI features everywhere (camera, battery, apps, automation), the new privacy display feature is kinda unique, it has the option of hiding your screen from others (no need to buy privacy screen protectors), it has elite camera system (Samsung still dominates zoom + detail and the night shots!). The phone performance is crazy fast, it is perfect for gaming, multitasking, long-term use. The battery life is solid (all-day easily) and I love the S Pen included, it is rare and super useful if you are into productivity. Makes my canva editting and work related to do's so smooth.
Value
5
Written by a customer while visiting Samsung US