Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,430 Reviews)
Rating breakdown 13,430 reviews
5 Stars
11,723
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Next level
on April 3, 2026
Posted by: JayVee
[This review was collected as part of a promotion.] I went from a Samsung Galaxy s24+ to the Samsung Galaxy s26 Ultra and what an upgrade it has been. I opted out to not upgrade when the s25 came out because I didn't feel it would be much different. However, when the s26 came out, the privacy setting really stood out for me. Aside from that, the Galaxy AI features for texting and picture edits is great as well as the camera megapixels was also an upgrade I appreciate. The S series has always been next level to me and this phone did not disappoint. The price is on the more expensive side but it's worth it for a phone you plan to keep for a while, also it's not too much when you have a phone available to trade in. I definitely recommend especially if you haven't upgraded your phone in 2 years or more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!
on April 3, 2026
Posted by: Cola35
[This review was collected as part of a promotion.] I absolutely love my new Samsung Galaxy S26 Ultra! Hands down, this series has the best camera technology and capabilities on the Market!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been wanting this phone for 5 years
on April 3, 2026
Posted by: Josie079
[This review was collected as part of a promotion.] This phone has an amazing camera, that can do close up which is what I need for my jewelry that I make. The best part overall is the storage for my videos, I can finally record longer for my channel. I especially like the privacy display the most since I work with alot of people on a daily basis that can be a bit nosy during lunch time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An upgrade that feels like an upgrade
on April 3, 2026
Posted by: Malcolm
[This review was collected as part of a promotion.] The new galaxy is fast moving and actually feels like an upgrade from my previous S24 Ultra. I have tried AI once on a photo and the capabilities are insane.
I am actually happy that I upgraded to the new glaaxy. One thing I wasnt aware of was the ability to use the pen as a remote for photos on my s24 until I was upgrading and honestly feel as though that should be brought back and marketed. I would have used it if I was aware.
I also like that the rolled edges are gone. However curious as to why the cameras are so far off of the phone.
The new festures compared to the 24 were alot, so many suggestions and things I had never seen before.
Finally an upgrade that feels like an upgrade.
I am actually happy that I upgraded to the new glaaxy. One thing I wasnt aware of was the ability to use the pen as a remote for photos on my s24 until I was upgrading and honestly feel as though that should be brought back and marketed. I would have used it if I was aware.
I also like that the rolled edges are gone. However curious as to why the cameras are so far off of the phone.
The new festures compared to the 24 were alot, so many suggestions and things I had never seen before.
Finally an upgrade that feels like an upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fantastic ai it'll blow your mind
on April 3, 2026
Posted by: Dinky1003
[This review was collected as part of a promotion.] Samsung is the best compatible with all phones , Easy-to-use software for all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from older models!
on April 3, 2026
Posted by: Bbreads
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra, and the S26 Ultra has been a noticeable upgrade. I use the phone casually daily, playing games, streaming audiobooks and music, and social media.
So far, the battery life has held up to my daily use. I'm a regular concert goer, and I'm interested to see how the camera and battery perform in that scenario.
Galaxy AI has been integrated into many aspects of the phone, but I don't feel they are necessary, and I ignore and disable them when I am able. I was also thrown by the forced use of Google messages as the SMS default app, but I have gotten used to that!
The S26 Ultra is a solid phone. I think the most unique feature is the built in privacy screen. I never felt the need for a privacy screen protector in the past, but I have the built in screen enabled for my banking apps now, and it's nice to have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not necessarily an upgrade
on April 3, 2026
Posted by: G Pollet
Should have stayed with my S25 Ultra!
I feel misled over the so calked10bit display.
Privacy screen, not so private.
Samsung has forced their customers to use Google messaging, which sucks, I Hate it!
MAKE SAMSUNG MESSAGES COMPATIBLE!
Went from titanium to aluminum frame.
I feel misled over the so calked10bit display.
Privacy screen, not so private.
Samsung has forced their customers to use Google messaging, which sucks, I Hate it!
MAKE SAMSUNG MESSAGES COMPATIBLE!
Went from titanium to aluminum frame.
Response from Samsung USBy R&R Team, April 6, 2026
Hello G Pollet, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your new device is not meeting your expectations in appearance or features. We would love to help you adjust the settings of your device to your preferences for the best possbile experience with your new phone. We have provided a link to the complete manual for your device that highlights the different settings options for the new Privacy Display that has a more intense setting, as well as the ability to adjust to only enable for specific apps or notifications to help you get the brightness you may be seeking along with the privacy you need at times. This can also help you adjust the messaging settings to best align to your usage preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Removed Camera Shutter feature on SPen
on April 3, 2026
Posted by: Joicall
I have been buying Samsung for years now. I can't wrap my head around the idea that someone thought it was a good idea to remove the SPen camera shutter feature on its newest Samsung Ultra 26.
Design
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Joicall, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have used in the past with your device have been changed in some way. We have provided a link to the complete manual to assist you with the hand gestures and voice commands you can use with your device for the remote control of your camera. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US