Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
This is perfect
on April 6, 2026
Posted by: John817
[This review was collected as part of a promotion.] Buy and get cash back and get your perfect time to pay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Samsung Ultra 26
on April 6, 2026
Posted by: 12345677890
[This review was collected as part of a promotion.] I traded my Ultra 24 in on a 26. Its been very disappointing. First every time I try and open a app its like my first time regardless of how many times I allow permissions. The problem is because when I used my wallet it always opened everytime I open my phone. 2 the Stylus isn't bluetooth,. 3rd the Version of Gemini is almost useless unless you want to make pics. I even subscribed it fails even if I upload documents it repeated downloads something from the internet even if I command for it not to. If I change screens it cant remember a previous conversation and I use my phone for work. My Gemini On my ultra 24 remembered my dogs name and breed. I am truly regretting i traded my ultra 24 for something thats less useful and it seems to struggle processing at times. I have a Samsung TV, Surrounded Sound this is My 5th Galaxy but it will be my last
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hello 12345677890, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the seamless usage of your device is to you for both personal and professional needs. We have provided a link to an article to help you with the features of Galaxy AI that are not meeting your expectations. We have also provided a links to articles to help you maximize the speed and processing power of your device, as well as discover the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
هذا الجهاز من أفضل الاجهزه
on April 6, 2026
Posted by: Mohdagabani
[This review was collected as part of a promotion.] إمكانيات تصوير خرافية لا يوجد منافس له خرافي بمعني الكلمه هذا الهاتف
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 6, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I think this device is the one I've been waiting for years. I love to use the integration of the Samsung apps between my work and my personal email and calendars. It allows me to have one spot to go see what is going on in my day without having to put personal events on my work calendar or work items on my personal calendar. Bixby is great helping me figure out what's on my agenda and how to tackle it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is worth every penny.
on April 6, 2026
Posted by: Ladiesman217
[This review was collected as part of a promotion.] The Galaxy AI is one of my favorite features. It is so helpful for just about anything you need it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better Every Year
on April 6, 2026
Posted by: BoWolf
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the definitive powerhouse of 2026. It balances raw performance with a refined, purpose-driven design that feels premium and durable. The 6.9-inch display is stunning, featuring the new "Privacy Display" technology that is a game-changer for secure mobile work. Galaxy AI is the star here. It’s no longer just a collection of tools; it’s an intuitive system that reduces "mental load." Features like Now Nudge and the upgraded Photo Assist make complex tasks—like removing distractions from photos or organizing schedules—feel effortless. I only wish Now Nudge worked with other keyboards besides just the Samsung keyboard. The camera system remains world-class. With the 200MP main sensor’s wider f/1.4 aperture, low-light performance is significantly improved. The S Pen continues to be my indispensable tool for precision, especially when used with AI Select to extract data or edit on the fly. Coupled with the clean, responsive One UI 8.5, the user experience is fluid and remarkably efficient. If you want the best, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras and processor.
on April 6, 2026
Posted by: Xergiok
[This review was collected as part of a promotion.] The S26 Ultra is able to excel at any task thrown at it. The cameras allow for exceptional versatility and clarity. The Galaxy AI features for photos are fun to experiment with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on April 6, 2026
Posted by: Mosster
[This review was collected as part of a promotion.] I love how fast and smooth it is. And I especially love the new privacy screen.
Value
5
Written by a customer while visiting Samsung US