Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,448 Reviews)
Rating breakdown 13,448 reviews
5 Stars
11,741
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
3
Good phone, needs improvements
on April 9, 2026
Posted by: Zebrachicken35
[This review was collected as part of a promotion.] I've had the Samsung Galaxy S26 Ultra for a while now. I'm still learning all the features, because there are many. While I like the idea of the Galaxy AI being able to do a lot, especially with pics, it definitely needs improvements. It's pretty good at removing certain background images, but sometimes it's very obvious something was once there.
Dark mode is not that good. It does not work. It will darken some things, but the home screen stays brightly colored. I had to put a blank black image on the home and lock screens to replace the dark mode for those since it does nothing for them.
Privacy mode does not work well with dark mode on. If you are going to use it, shut off dark mode. If dark mode is on, the screen because very washed out. If dark mode is off, with privacy on, the colors become light, with blacks becoming grey. I just don't use it because of that. It has one feature that's helpful though, it can be activated for individual apps when they are used, and shut off when they aren't being used.
The phone is much faster than my old s22 ultra, but the screen is not as bright or crisp.
The battery has been good so far, but only because I still use my s22 ultra for many apps. I'm fairly certain that it would drain fast if I accessed all my apps on this phone. I do love that the phone does not get hot.
Dark mode is not that good. It does not work. It will darken some things, but the home screen stays brightly colored. I had to put a blank black image on the home and lock screens to replace the dark mode for those since it does nothing for them.
Privacy mode does not work well with dark mode on. If you are going to use it, shut off dark mode. If dark mode is on, the screen because very washed out. If dark mode is off, with privacy on, the colors become light, with blacks becoming grey. I just don't use it because of that. It has one feature that's helpful though, it can be activated for individual apps when they are used, and shut off when they aren't being used.
The phone is much faster than my old s22 ultra, but the screen is not as bright or crisp.
The battery has been good so far, but only because I still use my s22 ultra for many apps. I'm fairly certain that it would drain fast if I accessed all my apps on this phone. I do love that the phone does not get hot.
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hi Zebrachicken35, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can take time to fully discover the capabilities of your device, and align the settings to your preferences. We have provided a link to an article to help you with the features of Galaxy AI available on your device. We have also provided a link to the complete manual to assist you with this discovery and alignment. We have also provided a link to the Samsung Support Team to offer additional assistance if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My s 26 ultra has great features
on April 9, 2026
Posted by: Andyshoptech
[This review was collected as part of a promotion.] What's important for me to mention is I am a tech savvy person in my 70s and use hearing aids. The phone has great accessibility tools to use with them. Helps my hearing problems almost non existent.
I love AI features in much areas of technology I use. Added into my phone makes it twice as great.
I love AI features in much areas of technology I use. Added into my phone makes it twice as great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Was not expecting this phone to be so much fun !!
on April 9, 2026
Posted by: Berner26
[This review was collected as part of a promotion.] Love my new Galaxy AI phone it is so much fun to use with all the AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on April 9, 2026
Posted by: Eryninja
[This review was collected as part of a promotion.] It's a great upgrade and the Galaxy AI is so much more advanced than my previous S23 Ultra. The square body is great and it's so light. I can go the day without charging and when I need it the cage is fast. The camera is great and with the Galaxy AI the pictures turn out fantastic with little effort.
Value
5
Response from Samsung USBy R&R Team, April 9, 2026
Hey Eryninja, we appreciate your feedback on your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced features and capabilities of your upgraded device, and that you are enjoying the newer lightweight design. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 26 ultra has an amazing battery
on April 9, 2026
Posted by: Fuzzypouch1944
[This review was collected as part of a promotion.] No matter how many videos I watch or how much time I spend scrolling social media and playing games on my phone the battery in the s26 ultra is impossible to kill. Love absolutely everything about my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is product task good features that I like
on April 9, 2026
Posted by: Cmeli1838
[This review was collected as part of a promotion.] I'm not the best fellow, so I talked to my phone.Whatever I wanna be able to be spelled out because I work in the kitchen as a cook and i need to label stuff wanna take my photos for more clear when I do my editing on my photos where I put my videos and a song that I like or make a video and customize a lot.So I like my futures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen and great features
on April 9, 2026
Posted by: LoveAI
[This review was collected as part of a promotion.] I am constantly on my phone and the battery life is great. The Galaxy AI features are great especially the translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on April 9, 2026
Posted by: Phonetaskic
[This review was collected as part of a promotion.] It's fast and smooth, I especially love the new privacy screen. I love being able to turn it on and off when I need it and setting certain apps to use automatically.
Value
5
Written by a customer while visiting Samsung US