Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
11,743
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Super fast and display is amazing!
on April 10, 2026
Posted by: ReadyToWork
[This review was collected as part of a promotion.] I upgraded to the 26 ultra because I use my phone primarily for work and I needed a faster more reliable phone. This phone is super fast and easy to use. I love the pen feature for note taking.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey there ReadyToWork, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you have enjoyed the upgraded speed and power of your new device, as well as the ability to take notes easily with the S Pen. We have provided a link to an article to help you with additional capabilities of this unique accessory. We have also provided a link to the complete manual to assist you with additional features like Galaxy AI to help you maximize your experience and efficiency for your work. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Durability and battery life
on April 10, 2026
Posted by: Grandmami
[This review was collected as part of a promotion.] The Galaxy s26 Ultra is perfect size and weight. It has a great battery life and is durable. It has a hard exterior frame and is light weight. The screen is the perfect colors being soft on the eyes as well.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Grandmami, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the design and feel of your device, and that the display is beautiful and comfortable to look at for prolonged periods of time. We have provided a link to an article to help you with the Galaxy AI features available on your device, and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Great Phone
on April 10, 2026
Posted by: Tigger
[This review was collected as part of a promotion.] Galaxy AI - this seems to be a great feature, but seeing how I'm new to it, I don't use it very often. I've played around with it on my new S26 Ultra & I like it and it does what is supposed to do. When I did try AI, I had fun with it. I'm kinda old school when it comes to stuff like AI, but it's a great feature to have on the phone.
Now for more info on my new S26 - the processing system in this phone is amazing. I've watched movies, played games, streamed movies from my phone to my TV and the picture clarity was great. The colors are wonderful and vibrant. This was a great switch for me
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Tigger, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the features and processing power of your new device. We have provided a link to an article to help you become more familiar with the Galaxy AI available on your device to help you integrate it more in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone in a small package
on April 10, 2026
Posted by: L9ve26ultra
[This review was collected as part of a promotion.] Galaxy ai is an amazing thing to have one a phone Ai makes so .any things possible from watching movies to editing photos. I makes thi gs possible that I never thought I could do with a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic, with a bit of disappointment
on April 10, 2026
Posted by: Muffinman
[This review was collected as part of a promotion.] Thie new S26 ultra is fantastic. I feel like the response is an upgrade from my S24+, the picture quality is also pretty amazing. The one disappointing thing I have found so far is the stylus is no longer bluetooth and will not take pictures. Overall the phone is great. The new galaxy AI features are also pretty neat. I can't wait to take some pictures and use some of the Galaxy AI features for editing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing cameras and new AI video functions!
on April 10, 2026
Posted by: FlagFootballDad
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a total game-changer for video creators. The new cameras makes low-light "Nightography" look incredibly professional and crisp. Also, the new video stabilization feature acts like a built-in gimbal, keeping every frame perfectly level while filming my kids sports events. It’s rare to find a device that delivers cinematic, buttery-smooth results without any extra gear. Also the Galaxy AI editing features make this a professional-grade studio that fits right in your pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 10, 2026
Posted by: W0ody13
[This review was collected as part of a promotion.] I upgraded from an S25 Ultra. The Galaxy AI on the S26 is amazing! I enjoy using the camera for taking wildlife photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung S series 👌
on April 10, 2026
Posted by: Robreview
[This review was collected as part of a promotion.] Premium phone. it has all the things that you'll need in a phone. It works wonderfully. Thermals are great. Camera quality is amazing period I really love all the Samsung AI features that are built into this phone. For example, the Samsung AI stickers that you can send through Instagram are really wonderful. I went out and got this spigen case for this. And it protects it pretty well. I haven't had any scratches or dents. This is a very
well built Samsung product much like many of their product.
well built Samsung product much like many of their product.
Value
5
Written by a customer while visiting Samsung US