Best Buy - Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)

Average customer rating

4.8

(13,450 Reviews)

Rating breakdown 13,450 reviews

5 Stars

11,743

4 Stars

1,357

3 Stars

209

2 Stars

1 Star

65%of customers recommend this product.

(

93 out of 144

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)

Customer Rating

I love the Galaxy S26 Ultra

on April 10, 2026

Posted by: Cjay

The Samsung Galaxy S26 Ultra represents Samsung’s continued push to redefine what a premium smartphone can deliver. With a refined design, powerful AI integration, and top-tier performance, the S26 Ultra positions itself as one of the most advanced flagship devices on the market today.

Written by a customer while visiting Samsung US

Customer Rating

Powerhouse phone with minor issue

on April 10, 2026

Posted by: Invent671

[This review was collected as part of a promotion.] My phone is very important because I work remotely and I'm always on the go to the point where I do not carry my laptop nor tablet everywhere. The key reasons why I choose this phone over any other phone is the S-Pen, which allows me to modify layouts and sign contracts on the go without going out of the line. I also love how portable it is and how it can fit in any purse I use. I tried to use the z fold, but I wasn't too familiar with how to use all the different window screens which I found to be cool. I may switch over to the z fold if the crease would disappear, the camera got better, and it got the s-pen feature again. I use galaxy Ai built into the phone all of the time, from cutting my ex out of photos he sends with our daughter, to random items in the background, it is becoming very reliable. I have yet to get used to using the built in Ai. I am used to using chat got, but I'm hoping to get more accustomed to using the built in galaxy Ai. I hope to get ai features that allow me to upload photos or videos of my modular units and show them to customers virtually or just upload a layout and show them virtually. My only issue is that the screen fluctuates. I thought it was a glitch at first, but it does it at least once a day. Adding lighting around the edges of the phone would be something I would like to see happen.

Value

Written by a customer while visiting Samsung US

Customer Rating

Awesome upgrade from past.

on April 10, 2026

Posted by: Countrycraig88

[This review was collected as part of a promotion.] Awesome new setup compared to past Samsung S23 I had. Love the privacy setting.

Value

Written by a customer while visiting Samsung US

Customer Rating

Good very nicely build device

on April 10, 2026

Posted by: LR340570

[This review was collected as part of a promotion.] The s26 ultra battery is very fast to charge and holds the charge for almost 2 days, the device does not over heat

Value

Written by a customer while visiting Samsung US

Customer Rating

They removed s pen feature to take pictures!!!SAD

on April 10, 2026

Posted by: Oleka

from SC

VERY VERY VERY DISAPPOINTED!!! Used to love s-ultra and recommend everyone because of this feature fo S PEN... NOW... S PEN for s26 ultra DON'T WORK...👎👎👎 DO NOT RECOMMEND if you like take pictures... 👎👎👎 ... stick with OLD VERSION ULTRA!!! If I KNEW this before I didn't buy it...☹️...

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 10, 2026

Hi Oleka, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have expectations for certain features of your device that have been changed or removed. We have provided a link to the complete manual to help you with the hand gestures and voice commands you can use with the camera of your device to help you capture the moments in the same way you used to with the S Pen. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US

Customer Rating

All very well the functions, and the new and Gala

on April 10, 2026

Posted by: LOVEgalaxy26

[This review was collected as part of a promotion.] GALAXY AI With this new function it facilitates help and speeds up many things that could not be done before or were complicated but now it is easy to find everything fast surprise and help without a doubt Samsung Galaxy is the best

Value

Response from Samsung USBy R&R Team, April 10, 2026

Hello LOVEgalaxy26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of Galaxy AI, and that you are finding it so useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US

Customer Rating

The S26 Ultra is a fantastic phone.

on April 10, 2026

Posted by: Eman53186

[This review was collected as part of a promotion.] The new privacy screen is a game changer. AI options are first class and very useful in my everyday usage. Pictures and video are impressive.

Value

Response from Samsung USBy R&R Team, April 10, 2026

Hello Eman53186, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so excited with the addition of the first Privacy Display bulit in to the display of your device, and that you are finding the usage of Galaxy AI so helpful for your needs. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue your usage, and please reach out to us again in the future if you have additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US

Customer Rating

Great upgrade with some dislikes

on April 10, 2026

Posted by: Hudz84

[This review was collected as part of a promotion.] I really like the new upgraded phone. We had s23 ultra before. The s26 ultra has new cool features like galaxy Ai. It's pretty cool. The only thing I don't like about it is the camera bump. It doesn't allow the phone to lie flat on a table. And it rocks back and forth when your use it. Trying to find a case that helps the issue is hard.

Value

Response from Samsung USBy R&R Team, April 10, 2026

Hey Hudz84, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your upgrade to a new device, and that you are finding the discovery of the capabilities to be enjoyable and helpful for your needs. We do have cases available for your device that can help you with the camera bump you mention causing disctration during usage. We have provided a link to the Samsung Support Team to assist you with the case options, and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US

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