Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
11,745
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
S26
on April 11, 2026
Posted by: Jose
from San diego,Sd
store this product is the best best performance best CPU the display looks so real
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Only had product less than 48 hours
on April 11, 2026
Posted by: Dakathx
[This review was collected as part of a promotion.] Smooth transition from older S22. I've have not started the Samsung AI it is next on my list of features to try out. So far I'm pleased with the ease of features and suggestions. As always happy with Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Edging from the 25
on April 11, 2026
Posted by: Wellatlantic
[This review was collected as part of a promotion.] This Samsung device exemplifies exceptional craftsmanship, maintaining the high standards we have come to expect from the company. The enhanced software represents a significant improvement over previous iterations, and the inclusion of a privacy screen is a highly valuable addition. The AI-powered writing assistance is flawlessly integrated. We highly recommend this upgrade for those seeking a more seamless experience and superior video and photographic capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on April 11, 2026
Posted by: Tamanukuz
[This review was collected as part of a promotion.] This product is just perfect everything is runs smoothly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very happy with the device overall my favorite
on April 11, 2026
Posted by: Dadbidtidd7725
[This review was collected as part of a promotion.] As the title states this is overall my favorite phone i have ever used and I'm very happy with the ui. My only real complaint is I would like to be able to use my facial recognition as opposed to my fingerprint for everything. Another issue I have with the device ( which mind you is somewhat manageable) is the samsung wallet quick access location it gets very confusing when using gestures if you have it set to the home screen. I personally turned it off on the home screen and left it on the lock screen but now to access it quickly I have to lock my screen or have a shortcut and I don't much care for it it would be nice if it was an option for the side panel. With these issues addressed to me personally this would to the perfect phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra amazing
on April 11, 2026
Posted by: Pajjanda
[This review was collected as part of a promotion.] The phone is amazing. It has features i never realized i needed until I got my phone. AI is an example that is definitely one of those features! Great job Samsung
Value
5
Written by a customer while visiting Samsung US