Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,687 Reviews)
Rating breakdown 6,687 reviews
5 Stars
5,870
4 Stars
650
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
54 out of
78)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
3
Samsung needs a huge jump
on March 31, 2026
Posted by: PreeSa
[This review was collected as part of a promotion.] Galaxy AI is helpful but if i compare with other products available in the market, i would not prefer it.the usage of it requires more user friendly ways to use it.
Phone is lighter than what i expected even though S26 Ultra is the top of the line phone.
Performance of the phone due to high end chips is really nice. Audio output is commendable.
I am hoping Samsung to change its back side camera island design next year so thatvyge phone doesn't wobble on the table.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello PreeSa, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear you are finding the processing power, and audio to be highlights of this new device. We have provided a link to the complete manual to help you with the features of Galaxy AI you may be finding confusing or complicated to use. We also have some great videos available online to help our customers streamline many different features and uses on their chosen device. We have also shared a link to the Samsung Support Team who can assist you in choosing the best protective case for your device that can also help minimize the wobble you mention experiencing with the camera lenses. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new AI features
on March 31, 2026
Posted by: WBBENZ
[This review was collected as part of a promotion.] Love the new AI features in all aspects of the phone, and use when needed. The phone is only slightly larger than my previous S25 Ultra, and can squeeze into my old case. The phone has a nicer feel to it. It also seems to be a little faster at doing things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so good
on March 31, 2026
Posted by: Mariah
[This review was collected as part of a promotion.] So good! Upgraded my phone and I’m so happy with this choice, it’s a super great cellphone and the camera it’s excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it !!!!!
on April 1, 2026
Posted by: ozcie81
[This review was collected as part of a promotion.] one the Best Galaxy phone eve. Little pricey but i think is worth. i got mine on sale plus free earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super easy to use
on March 31, 2026
Posted by: Norbert
[This review was collected as part of a promotion.] I have had plenty of samsung devices. But this by far is the best combination of all of my previous devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad and the Good
on April 1, 2026
Posted by: Nahc
Product performs as advertised however some of the features face some issues.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
The finger recognition goes in and out and sometimes errors to the point, it will not recognize the fingerprint. There are times I have changed out the phone screen protector from the one I received from Samsung, to a commercial one and vice versa, it still errors out the front of the phone press sensor for fingerprint recognition.
Other than that, using it for a little over a month, I like the camera and privacy portions of the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Nahc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that there are features you are enjoying with your new device including the camera and the new Privacy Display. We have provided a link to an article to help you troubleshoot the fingerprint reader on your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the magnetic interference you mention experiencing with your device, and answer any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This device is great and wonderful
on April 1, 2026
Posted by: Mano6211
[This review was collected as part of a promotion.] Everything is unbelievable, it is really advanced is every part and very easy to use with a great camera and everything else, I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on April 1, 2026
Posted by: Seamony
[This review was collected as part of a promotion.] I love this phone and all the features it has. The battery last forever and it charges really fast too. The stylus is great for when im tryna draw out a design for my websites. I also love the galaxy AI that's built into the phone. It's really helpful with grammar mistakes, homework, and picture editing.
Value
5
Written by a customer while visiting Samsung US