Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
5,629
4 Stars
623
3 Stars
94
2 Stars
23
1 Star
40
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
4
Better battery life
on April 8, 2026
Posted by: NickiB27
[This review was collected as part of a promotion.] I upgraded from a Galaxy s22 ultra and I'm truly impressed with the battery life on the s26 ultra. I recieve work email and teams messages all day long. I read my e-books during downtime, maps as I drive from one location to the next, and of course, calls and texts to stay in touch south my family. I get lost in streaming my favorite series and still have battery left at the end of the day.
I don't use the privacy screen feature as it really does sacrifice the quality. Wireless charging is a lot harder with it being incredibly picky on how is placed which was never an issue with my previous phones.
I've also had major issues with connecting to my home wi-fi. I've contacted my provider, but as it's not an issue with any of my other devices, I can only assume it's the phone. Again, my Galaxy s22 and partner's s25 connect just fine.
All in all, I would say battery life seems to be the only real upgrade.
I don't use the privacy screen feature as it really does sacrifice the quality. Wireless charging is a lot harder with it being incredibly picky on how is placed which was never an issue with my previous phones.
I've also had major issues with connecting to my home wi-fi. I've contacted my provider, but as it's not an issue with any of my other devices, I can only assume it's the phone. Again, my Galaxy s22 and partner's s25 connect just fine.
All in all, I would say battery life seems to be the only real upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
We want our bluetooth pen mic
on April 9, 2026
Posted by: Anonymous
We want our pen to be connected to Bluetooth again, best part of the pen
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Cmm49er, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when features you have loved using in the past have been changed. We have provided a link to an article to help you with the redesigned features of your S Pen to help maximize your experience with this unique accessory. We have also shared a link to the complete manual to help you with additional gestures you can use with your device for remote control. We have lastly, shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung ultra ever
on April 9, 2026
Posted by: Bhaswanth
[This review was collected as part of a promotion.] The privacy mode is superb and the galaxy intelligence is too good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Defective phone they won't fix.
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] They sent me a phone with a defective camera that does not focus with the 0.6 and they voided my warranty after two weeks due to a scratch that's not even near the camera phone glitches highly do not recommend Samsung.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Sam3196, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information for clarification, and to review any additional options that may be available to you for a repair to your device. We have also provided a link to a troubleshooting guide to help you with the blurry photos you mention when using specific zoom. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on April 9, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] This phone is a masterpiece compare to its previous predecessor. This new entry has new phenomenal features that outmatches all competitions. Definitely will never go back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is smooth.
on April 9, 2026
Posted by: Mm0402800
[This review was collected as part of a promotion.] The new Galaxy ai is a great new feature and makes the use of my new phone worth the upgrade.
The phone is very smooth and operates quickly for the numerous tasks I perform throughout my day.
Only recommended is a longer lasting battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 9, 2026
Posted by: Gemini
[This review was collected as part of a promotion.] Galaxy AI works great. I used my phone for work and personal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on April 9, 2026
Posted by: Samsung4ever69
[This review was collected as part of a promotion.] This phone is absolutely amazing the integrated Galaxy Ai and how it assists me in so much of my daily life is great the picture quality is amazing the screen quality is amazing the privacy screen integrated into the actual phone itself is way easier I'm super happy with the quality of the phone and how it runs and improves my daily life
Value
5
Written by a customer while visiting Samsung US