Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,719 Reviews)
Rating breakdown 6,719 reviews
5 Stars
5,898
4 Stars
654
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
4
Good phone but nothing overwhelming.
on March 28, 2026
Posted by: Nicolas
[This review was collected as part of a promotion.] I am a die-hard Samsung fan. I’ve gone through many of their Galaxy lines, especially the Fold series, over the years. The trade-in deals are amazing and have pretty much motivated me to upgrade again and again every time a new phone comes out.
About 10 years ago, upgrading to a new phone really felt like a big jump. You could clearly notice new features and meaningful hardware improvements. Over time, though, that feeling has kind of faded. There aren’t many major improvements from last year’s model anymore, aside from software tweaks.
“Galaxy AI” sounds great, but at the end of the day, it’s mostly just a software update. It makes it feel like I’ve been using essentially the same device for the past couple of years. The screen privacy mode is a nice addition, and I think a lot of people will use it, but it still doesn’t bring back that “new phone” excitement we used to get a few years ago.
I use all the features on my phone, so removing things like the S Pen electronics (in certain models) is, in my opinion, not acceptable when you’re buying a new product.
That said, it’s still an excellent phone. Samsung continues to deliver feature-packed devices that run smoothly, and their software updates are solid overall. I just wish we could see more meaningful innovation again, especially on the hardware side, and catch up to some of the features available in other countries.
About 10 years ago, upgrading to a new phone really felt like a big jump. You could clearly notice new features and meaningful hardware improvements. Over time, though, that feeling has kind of faded. There aren’t many major improvements from last year’s model anymore, aside from software tweaks.
“Galaxy AI” sounds great, but at the end of the day, it’s mostly just a software update. It makes it feel like I’ve been using essentially the same device for the past couple of years. The screen privacy mode is a nice addition, and I think a lot of people will use it, but it still doesn’t bring back that “new phone” excitement we used to get a few years ago.
I use all the features on my phone, so removing things like the S Pen electronics (in certain models) is, in my opinion, not acceptable when you’re buying a new product.
That said, it’s still an excellent phone. Samsung continues to deliver feature-packed devices that run smoothly, and their software updates are solid overall. I just wish we could see more meaningful innovation again, especially on the hardware side, and catch up to some of the features available in other countries.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse with Pro AI Features
on March 28, 2026
Posted by: TechWrenchPro
[This review was collected as part of a promotion.] After upgrading to the Samsung S26 Ultra, the performance jump is immediately noticeable. The camera hardware is top-tier, but what really stands out is the integration of Galaxy AI. I've been using the AI-powered photo editing tools to clean up my project photos, and the real-time transcription features have made keeping track of my notes much easier. It feels like a genuine productivity tool rather than just a phone. The display is incredibly bright even in direct sunlight, and the battery life easily gets me through a full day of heavy use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been enjoying the usage of the device
on March 28, 2026
Posted by: TheKes
[This review was collected as part of a promotion.] After a week of use, I've noticed a considerable change from my previous phone, very smooth and strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on March 28, 2026
Posted by: Jason40065
[This review was collected as part of a promotion.] This entire phone from start to finish is completely incredible the AI on it the voice of recognition the features just too many things to list very very impressed. Just need to learn how to use it now it does twice as many things as it's s24 predecessor. Very pleased with it overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Always trust Samsung phones.
on March 28, 2026
Posted by: EEstra26
[This review was collected as part of a promotion.] The Galaxy AI is great when needing a quick and reliable answer. Works great when needing it for school help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s26ultra
on March 28, 2026
Posted by: NanaApraku
[This review was collected as part of a promotion.] I changed from the s24 fe to the s26 ultra recently. I live this phone soo much and the Galaxy AI features on here are fast and it really makes your life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refined, Powerful, and Beautiful Design”
on March 28, 2026
Posted by: TechMechanic
[This review was collected as part of a promotion.] Upgrading from my previous device, this phone feels like a big step forward in every way. The battery life is noticeably better and easily lasts through a full day of use without any concerns. The display is sharper, brighter, and more vibrant, making everything from videos to everyday use look great.
The S Pen feels more refined and responsive, which makes it much more enjoyable to use for notes and quick tasks. The overall design is also more attractive and feels premium in hand.
Galaxy AI features have been a nice addition and actually useful in day-to-day use, helping streamline tasks and improve the overall experience.
Overall, this device feels faster, smoother, and more polished. It was absolutely worth upgrading.
The S Pen feels more refined and responsive, which makes it much more enjoyable to use for notes and quick tasks. The overall design is also more attractive and feels premium in hand.
Galaxy AI features have been a nice addition and actually useful in day-to-day use, helping streamline tasks and improve the overall experience.
Overall, this device feels faster, smoother, and more polished. It was absolutely worth upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
26 ultra phone
on March 28, 2026
Posted by: Ram7717
[This review was collected as part of a promotion.] Love how they have 60 watt fast charging and 25 wireless beem able to keep phone charged and love the privacy screen
Value
5
Written by a customer while visiting Samsung US