Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,561 Reviews)
Open Ratings Snapshot
Rating breakdown 6,561 reviews
5 Stars
5,761
4 Stars
633
3 Stars
100
2 Stars
26
1 Star
41
68%of customers recommend this product. 
(
52 out of 76
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
Enjoying my phone
on March 20, 2026
Posted by: TNCyn1
[This review was collected as part of a promotion.] I have only had the phone for about a week, but I am really enjoying it. It is so fast and responsive. It charges very quickly and the charge lasts a long time.The Galaxy AI is taking a little getting used to, but I think I will really like it once I get the hang of it.
.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything Is Organic
on March 20, 2026
Posted by: TheFirstCurse
[This review was collected as part of a promotion.] The galaxy AI is absolutely the best image eraser/creator on any phone. Didn't even need to download a 3rd party app. I pre-ordered the phone and came early. I'd still prefer some type of metal for the back of the phone but the glass feels fine. Camera is absolutely Chef's Kiss.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 20, 2026
Hello TheFirstCurse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the ability to take such amazing photos and videos and edit them in such fun and unique ways. The back of the device is designed to allow for wireless charging, and some materials can block this signal and not allow for this feature. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has went above my expectations.
on March 20, 2026
Posted by: SamsungGirl26
[This review was collected as part of a promotion.] The features of this phone have been exceptional. Galaxy AI as well as the integrated privacy screen is a huge upgrade. This phone is so easy to navigate and learn. Graphics are great. Speed of the processor and even just surfing the web is great. I would give this product a 10/10.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 20, 2026
Hey SamsungGirl26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device such a surprise in the best way possible, and that you are finding it easy to use with all of the enhanced features available. We have provided a link to the Samsung Support Team for you convenience if you have questions during the usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have had yet!
on March 20, 2026
Posted by: Crushergiant
[This review was collected as part of a promotion.] Loving my s26 phone for juggling everything! 🤩 Galaxy AI has been a game-changer, especially for summarizing lengthy work emails – seriously saving me so much time. 🚀 When I'm off duty, I love using the camera features to capture all my adventures, making every shot look professional. 📸 From drafting important documents to planning my next getaway, this phone is my ultimate sidekick. ✨ I even use it to virtually explore new places, like checking out the Eiffel Tower! 🗼 It’s truly the best of both worlds. #GalaxyAI #Samsung #WorkLifeBalance #TechLove #MobilePhotography
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and smooth
on March 20, 2026
Posted by: Airbubaz
[This review was collected as part of a promotion.] This phone is great! Its super fast speed and smooth motion make it a great handheld companion. Galaxy AI is next level. I love the call screening feature and various other AI features on this phone. I would absolutely recommend this phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on March 20, 2026
Posted by: Rreggio
[This review was collected as part of a promotion.] I'm upgrading from an S23 Ultra to S26 Ultra and I can't be any happier. It is lighter and with cool features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome!
on March 20, 2026
Posted by: Jickle
[This review was collected as part of a promotion.] This phone is a lot faster than my older galaxy s22 ultra. I just started using Galaxy AI and I'm impressed. I still have a lot to learn with the new Galaxy AI features. I can call someone who speaks a different language and the Galaxy AI converts to my language automatically. If your on the fence deciding whether or not to purchase this phone you should definitely get it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the phone but I hate that I cannot download S
on March 20, 2026
Posted by: TitaniumX
[This review was collected as part of a promotion.] The phone is great The AI is wonderful the screen protector that's built in is awesome but I cannot stand the fact that Samsung messages is not even available whatsoever in the store ,you can't download it! You can't use it at all and it's all I've ever used so it's really frustrating. I'm getting used to Google and it's okay but I would way rather have Samsung messages becsuse I just liked it way better the whole setup the way you can put things in files and I just don't like Google. I don't understand why Samsung would not let you use their own app on their own phone It makes no sense to me. Other than that the phone is magnificent! I love it a lot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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