Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,384 Reviews)
Open Ratings Snapshot
Rating breakdown 13,384 reviews
5 Stars
11,687
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
S24 ultra to s26 ultra
on May 25, 2026
Posted by: Ranman
[This review was collected as part of a promotion.] I upgraded fro. The s24 ultra to the s26ultra. The 26 is a better phone overall. Is it a must upgrade, no, but it definitely performs better. The camera is fantastic and the battery life is improved. I do like the lighter weight of it. The aluminum vs titanium case is overblown. I prefer the lighter weight. The logging feels better in my hand. Overall its a nice upgrade if you are a fan of the galaxy devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new S26 Ultra is amazing
on May 25, 2026
Posted by: Jeffery
[This review was collected as part of a promotion.] I used to own the Galaxy s23 Ultra I must say that the s26 ultra is an outstanding phone camera quality is outstanding as always Clarity on the screen is very much improved and although the S Pen is not Bluetooth anymore it's not a deal breaker my favorite feature though and what I also find the economically sound is the privacy screen feature built into the phone saves you money on screen protectors since privacy screen protectors are very expensive for good quality once
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features and very easy to navigate.
on May 25, 2026
Posted by: Svmusic
[This review was collected as part of a promotion.] I use my phone a lot for work. And the Galaxy AI feature it is amazing
Helps show much when I need to look up something or give a description of something bixby
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It has a very very small scrape in the screen
on May 25, 2026
Posted by: TheCrispestToasyestSamung
[This review was collected as part of a promotion.] It has galaxy AI? Everything works but it uses atnt for service
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good!
on May 25, 2026
Posted by: KFC4LIFE
[This review was collected as part of a promotion.] I've had this phone for a couple of weeks and so far so good. Still figuring out some of the nuances of the phone but overall I'm happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too Fragile
on May 25, 2026
Posted by: ImtiredofSamsung
[This review was collected as part of a promotion.] Extremely fragile and too expensive. Buy a chinese phone instead
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 26, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in the reliability of your device. If you have experienced frustrations with the durability of your device, we have provided a link to the Samsung Support Team and your warranty information to work towards a resolution. We have also provided a link to the complete manual to help you discover the full capabilities of your device, and align the settings to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much needed upgrade
on May 25, 2026
Posted by: ultralover
[This review was collected as part of a promotion.] After many upgrades, decided to go with the ultra.
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is perfect for every day use.
on May 25, 2026
Posted by: TroyZorro
[This review was collected as part of a promotion.] I am amazed by the amount of features and technology that is packed in such marble of technology. AI, camera, video, document handling, sound, music, gaming, social life, this phone does it all, years ahead of the competition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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