Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,166 Reviews)
Rating breakdown 6,166 reviews
5 Stars
5,423
4 Stars
594
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Solid Phone
on March 11, 2026
Posted by: MrSamsung
[This review was collected as part of a promotion.] The S26 Ultra is a great upgrade from my S24 Ultra. It's a shame I can't use my S-pen for taking photos and Samsung went back to aluminum frame. But, the S26 Ultra is more efficient with the 5k battery, faster processor, and privacy screen.
I've had the S26 ultra since March 9th, and after everything I said above, I'm glad to have upgraded. Each day, I'm liking the phone more.
The Galaxy AI is solid. Each day it's improving and I'm impressed by it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on March 12, 2026
Posted by: twoswole77
[This review was collected as part of a promotion.] My only gripe and the reason for not giving it 5 stars is because the S pen no longer has Bluetooth capabilities. I loved that feature on my S24 ultra because I could use the Spen to take photos from long distances. Samsung you really dropped the balll on that one! :(
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra
on March 12, 2026
Posted by: GoCanes
[This review was collected as part of a promotion.] The S26 Ultra has a great camera. The Galaxy AI is great, especially in the photo editing with object or person removal. I also like the feature that allows me to circle something on the screen and Gakaxy AI runs a search about it.
Dislike: Pen no longer has camera control. While I can say Cheese or smile and it will start a short countdown for the pic, this is much less convenient than being able to just click the pen.
Dislike: Pen no longer has camera control. While I can say Cheese or smile and it will start a short countdown for the pic, this is much less convenient than being able to just click the pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My New Luv
on March 14, 2026
Posted by: JustNelli
[This review was collected as part of a promotion.] The newest settings including the built-in privacy screen assists with my business needs when on the go. The battery life is great so far! Looking to explore it more thoroughly as time goes by.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BUYER'S REGRET. Wish I'd kept my S24 Ultra.
on March 17, 2026
Posted by: Jbre
Phone is ok.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Camera is a lateral move at best.. I hate that the lenses stick out so far from the back of the phone.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Why is it shaped like the other phones (brand name is being "moderated") again? If I wanted a generic looking phone, I'd have gotten the other phone (brand name is being "moderated") or Google phone.
Sad that my two-year-old phone feels so much better than the brand new one.
Overall, I really regret buying this phone.
Overall, I really regret buying this phone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hi Jbre, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with a bit of a learning curve as you adjust to the new and changed features on your device. We have provided a link to an article to help you with the redesigned S Pen features to help you use this accessory to its full potential. We have also provided a link to the complete manual to help you discover all of the new features like the privacy display, Galaxy AI, and remote controls you can use with your camera as well as adjust the settings to align to your preferences in your messages and other apps. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations, have questions about accessories to help you with the camera lenses or additional features of your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s26 ultra review
on March 17, 2026
Posted by: Jumpingbean
[This review was collected as part of a promotion.] I recently got the samsung galaxy s26 ultra and its a really fun phone to use. Its fast, looks good and handles gaming and streaming great. Using this phone for school is like having a laptop on your fingertips.
The cameras are one of my most uses for the insane quality and abilities, with all the new Galaxy AI features, its great for photography and video edits
My pros: camera quality, galaxy ai, streaming
My cons: no Bluetooth s pen, camera bumps feel to much
The cameras are one of my most uses for the insane quality and abilities, with all the new Galaxy AI features, its great for photography and video edits
My pros: camera quality, galaxy ai, streaming
My cons: no Bluetooth s pen, camera bumps feel to much
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Jumpingbean, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how much you are enjoying capturing amazing photos and videos with your device, and playing your favorite games. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 18, 2026
Posted by: JUNEBUG
[This review was collected as part of a promotion.] Highly recommend great features camera is awesome overall
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Junebug, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the camera quality and overall usage of your device. We have provided links to resources to help you discover the full capabilities of your device like the new privacy display, horizontal lock, and Galaxy AI, as well as aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery even worse, grumpy tech support
on March 19, 2026
Posted by: Wasadiehardfan
[This review was collected as part of a promotion.] The camera is nice but the battery was defective from the day I got it. I was given the run around by tech for many days and after about 50 phone calls I finally got a resolution from the other team. Tech support was absolutly horrifying. I have officially lost my love for Samsung.
Value
1
Response from Samsung USBy R&R Team, March 20, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it is to have a new device that you believe is not operating as intended, and how that can increase when you are needing to discuss with different groups options for a resolution. We have provided links to troubleshooting guides to help maximize the battery life of your device if you experience this frustration again. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US