Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(6,289 Reviews)
Rating breakdown 6,289 reviews
5 Stars
5,522
4 Stars
613
3 Stars
91
2 Stars
23
1 Star
40
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Great Features and ups the game from s25 Ultra
on March 13, 2026
Posted by: Shepelectronics
[This review was collected as part of a promotion.] I had a galaxy s25 Ultra and although on paper, the s26 Ultra doesn't seem like a huge difference but it really is. The 60 watt cord charging and 25 watt wireless charging really helps even though the battery is the same size as the s25. It does make a difference. Also the chip makes the battery run more efficient. The Galaxy AI on this phone is pretty amazing. The things that you can do straight from your gallery is awesome. Transforming any picture into anything that you want pretty much. Also the creative Studio where you can make greeting cards or invitations is a nice touch as well. The privacy screen is awesome and does a pretty good job. Also the audio eraser AI is great and now you can use it with third party apps and it works pretty well. I can tell from the s25 ultra that the s26 ultra definitely moves faster and the screen is amazingly clear and bright and colorful. The Galaxy AI on this phone is definitely a step up it seems. Also the camera even though on paper is the same as the s25, I can tell that it is better. The photos it takes look amazingly clear and color perfection. Definitely if you're upgrading from an s23 or s24 I would recommend getting the s26 Ultra but I would get the ultra rather than the Plus or the regular model. The ultra is where the s26 line shines.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Mediocre Device
on April 2, 2026
Posted by: Lundy1980
from Ormond Beach FL
Cameras are the same as the last 4 years. The Display is not as color accurate as previous years due to the new "privacy Display feature" that makes the colors more washed out and Grey, battery life is a little better then previous years not by much, performance is a little better then the last 4 years of phones in the s series lineup, they did make the cooling chamber a bit bigger then last year's which helps with overheating but it can still be a problem at times especially while gaming or doing something intensive, the durability is about the same as 2 years ago except the screen is a little tougher they downgraded the frame of the device to the one used 2 years ago, otherwise its the same exact phone as the last 4 years so "upgrade" at your discretion
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Lundy1980, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We understand how important it is to feel that you've made a good investment in a new device that you enjoy using every day for a range of tasks. We have provided a link to an article to help you with the temperature of your device during your prolonged usage. We have also shared a link to the complete manual to help you adjust the Privacy Display to only enable with specific apps or notifications to help you have the brightness you may be seeking with your normal usage, and make use of the privacy when desired. We have also shared a link to the Samsung Support Team to assist you if you have questions about the differences between the titanium and armor aluminum for peace of mind with the durability of your device while continuing to lighten the design for comfort in your hand. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Fitures
on April 8, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] Loves the news add one, The privacy display, the Galaxy AI it make my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is phenomenal!
on March 11, 2026
Posted by: JoeAvsGo
[This review was collected as part of a promotion.] I cannot stop using the Galaxy AI photo tools. Not only does the camera produce great photos, but using the styles on pictures of my pets has been so much fun. My apps are loading faster and running smoother. The shows I have been streaming (mostly sports) look incredible on this display. The privacy feature has been great to use at work. You can't even tell it's on when viewed from the front of the phone, but it works just as well as the privacy films. I've only had one gaming session so far but it was very easy to connect my controller to. I have already been nudged to send a text I forgot I was composing. Which is a nice feature for me. Overall I can recommend this phone enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on March 11, 2026
Posted by: LoveDevice
[This review was collected as part of a promotion.] The Galaxy AI features on this device are very well developed, advanced, and of great use.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi LoveDevice, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding this device to be refined, well thought out, and useful for so many tasks every day. We have shared links to the complete manual and the Samsung Support Team to help you discover all of the amazing features available like Galaxy AI and the new privacy display, and answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone as usual
on March 11, 2026
Posted by: Ashkan
[This review was collected as part of a promotion.] It's a great phone. I'm still disappointed that we can not use the pen button for the photoshoots but all good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
On par with the s25 ultra
on March 11, 2026
Posted by: Stevie
[This review was collected as part of a promotion.] I bought the Samsung Galaxy S26 Ultra and returned my S25 Ultra for credit to Samsung, but it feels like a solid yet underwhelming step up—more of a refinement than a game-changer.
It's slimmer and lighter, but the core design and hardware echo the S25 Ultra too closely for me to call it a true upgrade—glad I tested it, but next time I'll wait for something bolder.
It's slimmer and lighter, but the core design and hardware echo the S25 Ultra too closely for me to call it a true upgrade—glad I tested it, but next time I'll wait for something bolder.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Win Some, Lose Some.
on March 16, 2026
Posted by: Luce
Pros: Improved camera and new camera features like Super Steady and Horizontal Lock. Better performance, privacy screen, and AI nudge. Better physical build too.
Cons: They took away Samsung messages. Google messages has no organization to it and zero aesthetic appeal, so be prepared to have to deal with every spam text and verification code going straight to your main chat category. Lastly, they make you have to use their keyboard for the nudge features. This wouldn't be a problem if their keyboard weren't absolutely horrible at autocorrect. It won't do it in most apps, and sometimes it autocorrects to nonsense. It rarely functions correctly. Additionally, they removed the BLE S Pen, so the new version is a downgrade that can't control media playback or be used as a capture button.
Overall, it's kind of a trade-off for features they haven't actually ironed out yet (compared to the S24 Ultra).
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, March 17, 2026
Hey Luce, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced camera quality, horizontal lock, and performance of your new device. We have provided a link to the complete manual for your device to help you adjust the messaging settings, keyboard settings available on your device, as well as the voice commands and hand gestures you can use with your camera. We have also shared a link to an article to help you with the redesigned S Pen features of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US