Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,039 Reviews)
Open Ratings Snapshot
Rating breakdown 18,039 reviews
5 Stars
15,752
4 Stars
1,815
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
The camera is incredible
on March 13, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] When I bought this phone, I haven't idea what it's easy for create photos using the new Galaxy IA. The quality are indescribably gorgeous . I'm very excited to create videos and giving life for them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Very similar to the 25.
on March 13, 2026
Posted by: LALOLY
[This review was collected as part of a promotion.] It's very similar to the 25—lately, they're all pretty much alike. There isn't anything *that* important about it to justify upgrading every year.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi there LALOLY, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you have made a great investment in a new device that you will truly love using every day. We have provided a link to the full manual for your device to help you with the updated features of Galaxy AI, brand new privacy display, and horizontal lock among other enhanced features. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So happy with my new phone, ☺️
on March 13, 2026
Posted by: Handstrong07
[This review was collected as part of a promotion.] Being able to change the walls colors on photos , changing photos from day to night and more never felt so satisfying, thank you samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unlimited possibilities
on March 13, 2026
Posted by: Pweeks
[This review was collected as part of a promotion.] Still in my infancy of learning what's going on with this phone, but it has amazing features. Privacy mode is awesome in the galaxy AI is phenomenal. Switched back from my galaxy , fold 7 tothe ultra and couldn't be happier. Would recommend this phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai is amazing, changing pictures how u want
on March 13, 2026
Posted by: Cedrickls
[This review was collected as part of a promotion.] Galaxy Ai is the best thing ever, love this phone, best phone anyone could have, best picture quality, phone is amazing privacy screen is good, I could go on and on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great AI features
on March 13, 2026
Posted by: Motz4life
[This review was collected as part of a promotion.] I love my s26 ultra. I'm obsessed with the privacy screen and the horizontal lock. The camera is insane and it moves so fast. I love it.
The new galaxy AI is so cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade worth it
on March 13, 2026
Posted by: angseg27
[This review was collected as part of a promotion.] I have been in the samsung ecosystem basically all my life, from the s2, to now the s26 ultra. The previous phone i had (s25 ultra) is still fairly new, so I was debating if it was worth the upgrade. My use for the phone is basically jack of all trades, I use it for my business, my normal life, and mobile games. The updated processor makes it fell smoother, the speakers are great, the multi-use aspect of it helps so much for work and keeps your usage of it easy between tasks and having the Galaxy AI feature in there as well is crazy help when you get stumped on information needed while multitasking or just looking for quick answers. The built in privacy screen is now a plus. Before work other tempered privacy screens it would have trouble sometimes reading the fingerprint to unlock. But now with it being a built in feature, its something else that might not look like a big deal, but after so much time of using you can come to appreciate the feature. Overall I believe its worth the upgrade and as always, im very happy with the products samsung offers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai is amazing, changing pictures how u want
on March 13, 2026
Posted by: Cedrickls
[This review was collected as part of a promotion.] Galaxy Ai is the best thing ever, love this phone, best phone anyone could have, best picture quality, phone is amazing privacy screen is good, I could go on and on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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