Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,313 Reviews)
Rating breakdown 13,313 reviews
5 Stars
11,631
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
4
Slight step up
on June 29, 2026
Posted by: JULES60
[This review was collected as part of a promotion.] I went from a S26 Ultra 512mb to the S26 Ultra 512mb. Some of the areas that need changed, upgraded are as follows: add an SD slot to add up to 1 TB card. Second: battery. You really need to go to a 10,000mah battery. 5000mah acted no different in either of my phones, reason is we are depending on our phones so much for everything. I had to recharge my phone by mid day. I get the feeling that some one is afraid to go bigger and go better. RIDICULOUS! Any time you help humans by making a phone more sturdy, dependable, productive its a win win. Ignore the people that say things tiny phones are what we want- no we don't. We want 8- 10 inch high x 4 inch wide. Double thick to accommodate the double sized battery needed. I almost ran out of battery at the airport(NO GOOD). ALSO think of a way that THE no wifi, no cellular service areas NO LONGER SUCK YOUR BATTERY DEAD. AIR PLANE MODE TOTALLY DISABLES YOUR PHONE. Why bother having one with you. You are strapped to using a phone in a home, in a car and too many times never where you need it...ALL WHILE KEEPING EVERY HUMAN SAFE.
Thanks for listening. Bigger is better!
How about an IPad that is a phone but have Samsung make it. I know you have the Fold but the Fold did not STEP UP TO EQUAL OR OVER SHADOW THE S26 ULTRA AND STILL ALLOW US TO AFFORD IT. YES THE LITTLE PEOPLE MATTER. WE OUT NUMBER THE PEOPLE WITH MONEY 💰 SO MAKE IT FOR US! Thanks for listening
Thanks for listening. Bigger is better!
How about an IPad that is a phone but have Samsung make it. I know you have the Fold but the Fold did not STEP UP TO EQUAL OR OVER SHADOW THE S26 ULTRA AND STILL ALLOW US TO AFFORD IT. YES THE LITTLE PEOPLE MATTER. WE OUT NUMBER THE PEOPLE WITH MONEY 💰 SO MAKE IT FOR US! Thanks for listening
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It's to touchy
on June 29, 2026
Posted by: 12151949ST
[This review was collected as part of a promotion.] The phone is to touchy to type texting and continuously changes screens. This is even though you take and add touch or anti touch control. It has caused be to send multiple orders to vendors required me to cancel subscriptions and orders.
Value
2
Response from Samsung USBy R&R Team, June 30, 2026
Hi there 12151949ST, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not functioning as intended, and we would love to help you resolve this matter. We have provided a link to the Samsung Support Team to work with you directly through chat to review any and all options to resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade from S22. Still not fully bought
on June 29, 2026
Posted by: Lotero
[This review was collected as part of a promotion.] The phone is great. As you would expect from the top samaung phone at the moment. The camera is amazing, the speed is flawless and overall the experience has been good. Particularly how integrated Galaxy AI is in the native features of the phone. Once you get used to the circle to search, there is no turning back.
However, battery doesn't last as much as I though it would, which was one of my main reasons for upgrading. I don't know if its all the AI software but it just drains very fast.
Also, the pen is less capable now than I'm previous generations, so I cannot even use it to take pictures with the button.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has problems
on June 29, 2026
Posted by: Ultra2life
[This review was collected as part of a promotion.] I love everything about the new phone but I'm finding the hardware has glitches and bugs in it. It'll turn on and off on its own it'll start up apps on its own I'm about ready to return it.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello Ultra2life, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how valuable the uninterrupted usage of your device is to you every day, and we would love to help you resolve the experiences you mention having with your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Smoothness
on June 29, 2026
Posted by: Afterthought
[This review was collected as part of a promotion.] Love how smooth this phone is. Loads so quickly and I am able to stream anything without any problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera makes the phone not lay flat
on June 29, 2026
Posted by: Genericname
[This review was collected as part of a promotion.] I like the device just fine. They got rid of the curved edge display which was a mistake in the first place. Made screens break easily. Flat screen is objectively better. My only real problem with the phone is the fact my phone no longer pays flat on a counter because the cameras are so large on the back. Instead of making the device slimmer they should have matched the back with the cameras and included a much larger battery. That way the only downside is a heavier phone but you get increased battery life to maybe go multiple days and the phone will lay flat on a desk. I question Samsung's design teams. They don't seem to understand what consumers really want. Other than that the galaxy AI seems to work well and it's a decent phone.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hey Genericname, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your new device is not meeting your expectations. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. This can also help reduct the effect the camera lenses of your device can have when laying flat on the back, and also protect the camera lenses from scratches when placed down. We have provided a link to the Samsung Support Team to assist you if you have questions about protective accessories or any features of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!!!
on June 29, 2026
Posted by: BussinGoy
[This review was collected as part of a promotion.] The S26 Ultra is fast, great for signal quality, and fantastic for my gaming needs. The predictive AI makes for great convenience. 10/10 I absolutely recommend this product. I haven't had any problems so far in the 2 to 3 months I've had it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera, the speed and functionality 5 starz
on June 29, 2026
Posted by: Twb530
[This review was collected as part of a promotion.] Galaxy AI
For The Win
I can use my New S26 Ultra for work and it is amazing. It literally makes everything easier and so much better..
For The Win
I can use my New S26 Ultra for work and it is amazing. It literally makes everything easier and so much better..
Value
5
Written by a customer while visiting Samsung US