[This review was collected as part of a promotion.] Excellent pones, amazing picture quality and editing capabilities. Strong calls, privacy screen is A nice upgrade. Happy to remain a samsung customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera makes the phone not lay flat
on June 29, 2026
Posted by: Genericname
[This review was collected as part of a promotion.] I like the device just fine. They got rid of the curved edge display which was a mistake in the first place. Made screens break easily. Flat screen is objectively better. My only real problem with the phone is the fact my phone no longer pays flat on a counter because the cameras are so large on the back. Instead of making the device slimmer they should have matched the back with the cameras and included a much larger battery. That way the only downside is a heavier phone but you get increased battery life to maybe go multiple days and the phone will lay flat on a desk. I question Samsung's design teams. They don't seem to understand what consumers really want. Other than that the galaxy AI seems to work well and it's a decent phone.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hey Genericname, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your new device is not meeting your expectations. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. This can also help reduct the effect the camera lenses of your device can have when laying flat on the back, and also protect the camera lenses from scratches when placed down. We have provided a link to the Samsung Support Team to assist you if you have questions about protective accessories or any features of your device. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Always a Star
on June 29, 2026
Posted by: MaxGross
[This review was collected as part of a promotion.] Have been a long time Samsung user. The S26 has proved over and over why it's such an awesome phone. I have 512 GB of storage. The phone is super fast and while picking up on all the new features can be a little frustrating it is well worth figuring them out. We need a "Get to know all the new stuff" class. Love the new camera and all that it offers. To be honest I haven't use the Galaxy AI much I am looking forward to learning more aboit what it can do for me. So far what I have tried has been fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy s26 ultra specialty the AI featur
on June 29, 2026
Posted by: Coloradoman67
[This review was collected as part of a promotion.] I love my Samsung galaxy s26 ultra with all of features like Galaxy AI,, it's a very easy to use phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just a phone
on June 29, 2026
Posted by: Maria91
[This review was collected as part of a promotion.] Just like the previous model no differences at all except the privacy screen which doesn't matter to me at all. I wish it was different so I would feel like it's actually a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!!
on June 29, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I just enjoy my new phone...its been a while and excited to have upgraded!! The best feature that I love is the privacy feature...although im still learning all the things that I can do with my phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If you're looking for a phone, get this one.
on June 29, 2026
Posted by: DialupDale
[This review was collected as part of a promotion.] Galaxy ai has been great for helping me set dates, add contacts, and remember events ahead of time.
The S26 Ultra has been my day-to-day companion and has surpassed my expectations in both reliability, comfort, and usability. When I need to make a call, look up something or just in general keep myself entertained it's been there and ready.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far love each time Samsung provide new phone
on June 29, 2026
Posted by: Appaya
[This review was collected as part of a promotion.] Enjoy every moment of Samsung products. Great private screen. AI transition Great performance Never let me down.