Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,308 Reviews)
Rating breakdown 13,308 reviews
5 Stars
11,627
4 Stars
1,341
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Like this product
on June 5, 2026
Posted by: ethanfalk83
[This review was collected as part of a promotion.] Perfect phone for playing games, streaming TV apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is ok
on June 5, 2026
Posted by: Silverwings76
[This review was collected as part of a promotion.] The AI and other features are very complicated to us i really wish I would have just saved my $1300.00 and keep my 21 that was probably the best phone I ever had
Value
4
Response from Samsung USBy R&R Team, June 5, 2026
Hey Silverwings76, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause some frustration during your inital usage. We have provided a link to an article to help you with the usage of Galaxy AI on your device. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the exploration and answering any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always make the best phones
on June 5, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] Do not really care for the AI that much.But love samsung's phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love New Features
on June 5, 2026
Posted by: JaiLoves81
[This review was collected as part of a promotion.] I just received this. So far, it is great. Love the new privacy screen. Also, the transfer from my old phone was so much smoother. I can't wait to learn more. Also, love using Galaxy AI. It is a great help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Good Phone
on June 5, 2026
Posted by: George
[This review was collected as part of a promotion.] Another solid phone in the galaxy ultra line. Trying to make use of all the Galaxy AI features. Loving the new privacy display when out in public and viewing more sensitive content. Overall solid phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone ever, privacy display is goated
on June 5, 2026
Posted by: fedelunze
[This review was collected as part of a promotion.] I upgraded from a A55, mostly looking to try a flagship experience, and it surpassed my expectations. Privacy display is awesome, I can use my phone anywhere whitout worrying about people looking at it, and the tradeoff in brightness is not a big deal at all.
The new bixby is great, I love to use it to get an Uber, adding reminders or making calls, it works great.
The display is as good as it gets, you can enjoy pretty much everything.
The design is beautiful, I got the purple one and everyone loves it, it really makes you want to use it without a case.
The quality of the phone is great as well, it is really light and comfortable to hold, and it doesn't rise in temperature at all.
The s-pen is great for quick note taking and sketching on the go, I didn't thought I would've use it on a phone but it really comes in clutch if you're a busy person. There's a new creative studio app that is really fun, it can make sticker packs from your own sketches, and AI can make them have cool styles if you're not a skilled at drawing.
The cameras are insane, the phone takes great pictures that makes you want to try to capture everything around you. The 100x zoom is awesome to take moon pictures or other things that you can't get close to. You also have Galaxy AI to edit everything and it works amazing.
Overall, this phone is a well rounded one that I can recommend to everyone that wants a premium experience with really useful features and a phone that can have for many years.
The new bixby is great, I love to use it to get an Uber, adding reminders or making calls, it works great.
The display is as good as it gets, you can enjoy pretty much everything.
The design is beautiful, I got the purple one and everyone loves it, it really makes you want to use it without a case.
The quality of the phone is great as well, it is really light and comfortable to hold, and it doesn't rise in temperature at all.
The s-pen is great for quick note taking and sketching on the go, I didn't thought I would've use it on a phone but it really comes in clutch if you're a busy person. There's a new creative studio app that is really fun, it can make sticker packs from your own sketches, and AI can make them have cool styles if you're not a skilled at drawing.
The cameras are insane, the phone takes great pictures that makes you want to try to capture everything around you. The 100x zoom is awesome to take moon pictures or other things that you can't get close to. You also have Galaxy AI to edit everything and it works amazing.
Overall, this phone is a well rounded one that I can recommend to everyone that wants a premium experience with really useful features and a phone that can have for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Consistent with old models.
on June 5, 2026
Posted by: B3xsvgdk
[This review was collected as part of a promotion.] Galaxy AI feels flat. Phone is very similar to older models. Yes it runs faster feels snappy upgrading from a older model. Privacy screen feature is nice. But not a must have feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on June 5, 2026
Posted by: DDoasis17
[This review was collected as part of a promotion.] Bought 2 of these to replace our s24 ultras. They are very good devices and the Galaxy AI is well integrated into the device. I wish they would have left the Bluetooth pen as it was, but it is not a deal breaker.
Value
5
Written by a customer while visiting Samsung US