Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(18,201 Reviews)
Rating breakdown 18,201 reviews
5 Stars
15,892
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
3
S26 Ultra is good but be careful.
on April 13, 2026
Posted by: MikeVzla
[This review was collected as part of a promotion.] I like the phone; the privacy screen technology is very good. I upgraded from an S23 Ultra, but I feel like the jump was not that significant. Battery health looks to be about the same or perhaps worse. It takes great pictures, but had I known all the features, I wouldn't have upgraded. One of the downsides is that the S Pen now does not support Bluetooth, which I will miss. The AI is really cool but not astonishing. For anything AI, I use different apps, though Galaxy AI does help with photo editing.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there MikeVzla, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the new Privacy Display on your device. We have provided a link to an article to help you with the redesigned S Pen features available on your device to help you integrate them in to your usage. We have also provided a link to an article to help you with the camera features and settings for the best possible photos and videos. We have also shared a link to an guide to help you with all of the amazing features of Galaxy AI available on your device. Lastly, we have provided links to articles to help you maximize the battery life of your device, and to the Samsung Support Team to assist you if you have questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Workhorse Phone
on April 13, 2026
Posted by: Tim1979
[This review was collected as part of a promotion.] Top notch phone with an amazing camera. The only knock is that the mag ring is poorly placed due to the massive camera lens unit. The layout needs flipped horizontally on future models you allow room for it to connect to mag chargers and accessories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on April 13, 2026
Posted by: LoverofSamsung
[This review was collected as part of a promotion.] I absolutely love this phone. The Samsung 26 Ultra is by far m
My favorite phone that I have ever had. I love the clear screens and it is so fast. I was like wow. So fast. And so much to do on the phone.
My guy is an AI fanatic and he has shown me some really cool stuff about AI on the Samsung 26 Ultra.
My favorite phone that I have ever had. I love the clear screens and it is so fast. I was like wow. So fast. And so much to do on the phone.
My guy is an AI fanatic and he has shown me some really cool stuff about AI on the Samsung 26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I expected more
on April 13, 2026
Posted by: belindajim
[This review was collected as part of a promotion.] I've had S series since the 21 and all of them have been intuitive and easy to pair with the buds, with my car... but the S26 is a nightmare, the new galaxy buds disconnect all the time and is the same with the car. Something is happening with the interaction with Spotify and I can't even skip a song. I'm very frustrated. The AI function is good though.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Belindajim, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important the uninterrupted connection of your device to your earbuds and your car are to you every day. We have provided links to articles to help you troubleshoot the Bluetooth connection of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and Galaxy AI features
on April 13, 2026
Posted by: Jedeliz
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has become an essential part of my daily routine, especially for work and staying organized. The display is incredibly sharp for streaming and gaming, but where it really shines is the integration of Galaxy AI. I use the AI features constantly to summarize notes and improve my productivity throughout the day. The battery life is reliable, and the camera quality remains top-tier for capturing photos in any lighting. It is a powerful, versatile device that handles everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly/Easy transition from S25 ultra
on April 13, 2026
Posted by: Jamison
[This review was collected as part of a promotion.] Smooth transition from 25 ultra to 26 ultra. Love the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on April 13, 2026
Posted by: Spazza
[This review was collected as part of a promotion.] I love my new Galaxy S26 Ultra. The design is nice. The photo quality is so clear. The privacy filter is the most intriguing feature of this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMsung is The undisputed Champion
on April 13, 2026
Posted by: Yasatik
[This review was collected as part of a promotion.] Samsung finally did it. They kept the power but fixed the "brick" feel. The new ergonomic rounded corners and 7.9mm profile make this the first Ultra that actually feels good to hold one-handed
Value
5
Written by a customer while visiting Samsung US