Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,201 Reviews)
Open Ratings Snapshot
Rating breakdown 18,201 reviews
5 Stars
15,892
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
Upgraded from S23 Ultra to S26 Ultra!
on April 13, 2026
Posted by: AceOne
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra for about a momth now, and I have to say, it’s one of the best phones I’ve ever owned (If not the best). The performance is incredibly smooth—everything from multitasking to gaming feels fast and effortless. My phone hasn't gotten hot once thanks to the four layer cooling feature.
The camera really stands out. It captures so much detail, even in low light, and the colors come out vibrant without looking overprocessed. Whether it’s quick snapshots or more intentional shots, it consistently delivers great results.
One feature I didn’t expect to love as much as I do is Galaxy AI. It genuinely makes everyday tasks easier—things like enhancing photos, helping with writing, or just making the phone feel more intuitive overall. It feels like the phone is actually adapting to how I use it, which is pretty impressive.
Battery life has also been solid, easily getting me through a full day with no stress. Overall, the Galaxy S26 Ultra just feels polished, powerful, and smart in a way that makes using it really enjoyable. Definitely worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Galaxy AI!
on April 13, 2026
Posted by: O2KAaron
[This review was collected as part of a promotion.] I've been a Samsung user since the Galaxy S1, and these phones just keep getting better. As a heavy AI user, I love how Samsung integrates it to improve efficiency and simplicity. Love the built-in privacy screen that's set to turn on when I'm out and about and turn off when I'm at home (gotta love automation).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great , long battery , great camera
on April 13, 2026
Posted by: Luisnoel
[This review was collected as part of a promotion.] The cameras are great and the iluminación is incomparable , the battery live is asome . I have the blue one and I loved.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 13, 2026
Posted by: Phonereview
[This review was collected as part of a promotion.] Love my Galaxy 26 ultra. Galaxy AI is amazing. This phone does everything that was promised.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Okay minus cost
on April 13, 2026
Posted by: Kristenpse44
[This review was collected as part of a promotion.] Gaming and texting cost of service and phone is steep but not a bad phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loads of great features
on April 13, 2026
Posted by: Spacedoutmike
[This review was collected as part of a promotion.] Moved from the 22s ultra and got the 26s ultra. Love the phone. Tons a great features. It's fast and battery lasts all day. Love the AI features to help with my daily routine. The camera takes amazing photos with low light clarity. Plus you can use the AI to change them up if you want to jazz it up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on April 13, 2026
Posted by: Arguello02
[This review was collected as part of a promotion.] Galaxy AI is the best features the s26 series got. Apart from that everything else is the same
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just an ordinary phone....was hoping to be wowed
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung in the past has made the upgrading of a cell phone a special experience. I was really hoping to be wowed by the 26 Ultra, but I am not. Galaxy AI is cute for pictures, but fairly low end otherwise. The battery seeming to last longer is a positive. My most honest review and suggestion to others is wait for the S27.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 14, 2026
Hey Donpablo34108, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device you are truly excited to use every day. We have provided a link to an article to help you with the features of Galaxy AI and integrating them in to your usage. We have also shared a link to the complete manual to help you maximize your experience with all of the features of your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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