Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(11,317 Reviews)
Rating breakdown 11,317 reviews
5 Stars
9,928
4 Stars
1,121
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
3
I like the new features added with AI
on May 26, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I enjoy all samsung products and I have.them throughout my home. The new additions to Galaxy AI helps to keep it new and convenient.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there Lovemysamsung, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Happy Camper!
on May 26, 2026
Posted by: Kalel1701
[This review was collected as part of a promotion.] I primarily use my phone for work and for streaming. I upgraded from the S23 Ultra. What I love is the camera. I'm finding it easier to work with and the picture quality is the best I've seen. What bothers me is that the phone doesn't lay flat due to the camera lens protruding from the back of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is definitely a lead flagship device!
on May 26, 2026
Posted by: DaddyDominique
[This review was collected as part of a promotion.] "Galaxy Al"
I use my Samsung Galaxy S26 Ultra on a daily basis for many different things some is such as streaming, gaming, movies, sports, work school and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and easy to handle
on May 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] "Galaxy AI" on the new Samsung S26 Ultra is spectacular! It allows me to edit my photos like anything you've ever seen. This phone is incredibly fast and allows me to do so much on it with the chip ser installed into it ( the Snapdragon 8 Elite Gen 5 for Galaxy). Thank you Samsung for making such an awesome product that fits well into my daily life and incorporated into my daily routine. You're the best! P.S. Never going back to the IPhones again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tool
on May 26, 2026
Posted by: Jcurt419
[This review was collected as part of a promotion.] This phone has done everything I need a phone to do. Love the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on May 26, 2026
Posted by: FortheLoveofsamsung
[This review was collected as part of a promotion.] I'm loving the features of my phone, especially the "AI." For me, it is very useful and educational. I also love how vivid the videos are, the camera is amazing, and the built-in pen, which is important to me. I've been a Samsung user since 2007. I love how easy and user-friendly it has been, from my first one up to this current phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
bells and whistles
on May 26, 2026
Posted by: Pijen2Love
[This review was collected as part of a promotion.] Old phone paid off and no longer holding charge. Upgraded package with new Samsung S26 Ultra and Galaxy S10 Tablet. Loving both! Finally figured out how to use the Galaxy AI photo enhancing feature using a picture of my much adored cat. Loving that, too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the most innovative samsung phones
on May 26, 2026
Posted by: Chip1992
[This review was collected as part of a promotion.] Ah, yes, galaxy ai love call screening, one of the best. features you guys ever added. and the privacy display is very good for keeping prying eyes away from your important information. Also another great mention circle to search. Very awesome.
Value
4
Written by a customer while visiting Samsung US