Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,328 Reviews)
Rating breakdown 13,328 reviews
5 Stars
11,645
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
3
Great potential but...
on March 13, 2026
Posted by: Jonas88
[This review was collected as part of a promotion.] It's a great phone with a major problem. Since I have it i can use Android Auto. It's not working at all. I don't know why. I have tried multiple things, but nothing has worked yet.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Jonas88, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how important specific features on your device are to you for your enjoyment and safety at times. We have provided a link to an article to help you connect your device to your car. We have also shared a link to the Samsung Support Team for your convenience if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
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Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
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Written by a customer while visiting Samsung US
Customer Rating
5
No more lag
on March 13, 2026
Posted by: Shini87
[This review was collected as part of a promotion.] The S26 Ultra (1TB/16GB) isn't laggy anymore like the previous model. Before, there was a slight delay between tapping an icon and the app opening, but now it's very smooth and I love it. The other new features are also great—like the camera lock during video recording and the f/1.4 lens.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is awesome
on March 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has quickly become the center of my daily routine, and it truly feels like a device built for everything I do. From the moment I start my day, Galaxy Al helps keep me organized with smart suggestions, photo enhancements, and productivity tools that save time without feeling intrusive.
I use my Galaxy S26 Ultra constantly for streaming shows and movies, and the large, vibrant display paired with powerful speakers makes everything look and sound incredible. Sports highlights are smooth and immersive, and gaming performance is fast and responsive with no lag, even during long sessions. For work and school tasks, multitasking is effortless—splitting screens, taking notes, and joining video calls all feel seamless.
The camera system fits perfectly into my daily life, capturing sharp photos and videos whether I’m documenting family moments or scanning documents on the go. Battery life easily lasts through busy days, which means less time charging and more time actually using the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I should have kept my s24 ultra
on March 13, 2026
Posted by: Cleveland561
[This review was collected as part of a promotion.] I was so excited about the s26 ultra. The battery in this new phone, it does not hold up all day even with the same settings.I had in my s24 ultra. They removed all of the functions of the spen the bluetooth so you can't control your camera anymore. The cameras are a lot better, a lot clearer. M the AI is completely up-to-date but I need a battery that can last me full day.
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Cleveland561, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you. Your device is designed to learn your consumption habits over a short period of usage, and adjust automatically to maximize the battery life. This process is helped along by letting the battery run rather than being connected to power for prolonged periods of time during the day. We have provided links to troubleshooting guides to assist you in maximizing the battery life manually if your battery does not adjust as intended. We have also shared a link to an article to help you with the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5
The new S26 Ultra is Samsung's latest and greatest
on March 13, 2026
Posted by: JOSAMUSUNG2003LOVE
[This review was collected as part of a promotion.] I really like photos and videos, and the S25 Ultra was good, but the S26 Ultra is excellent, the best! I love my S26 Ultra and its new AI features make my life easier. I can take high-quality photos and videos, I can do so many things. I love my new S26 Ultra!
Galaxies Ai the best in the whole world
Galaxies Ai the best in the whole world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra.
on March 13, 2026
Posted by: Frank321
[This review was collected as part of a promotion.] This phone is amazing! Loving the new features and long battery life! I have not found anything that I dislike about this new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the privacy display and horizon camera lock
on March 13, 2026
Posted by: Eddielee345
[This review was collected as part of a promotion.] This is the fastest cpu, everything feels lightning fast including Galaxy AI features.
Privacy display is great while I ride on the train everyday.
I just wish it had a bigger battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on March 13, 2026
Posted by: Danhas
[This review was collected as part of a promotion.] Awesome device i had s25ultra but decided to upgrade liked the new features and new shape.
Value
5
Written by a customer while visiting Samsung US