Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,331 Reviews)
Open Ratings Snapshot
Rating breakdown 13,331 reviews
5 Stars
11,646
4 Stars
1,343
3 Stars
205
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 139
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
Excellent Upgrade
on March 13, 2026
Posted by: AndroidFan123
[This review was collected as part of a promotion.] I love the screen, battery, and just the whole package that Samsung has released.
Pros-
-Battery is a noticable improvement. I had an S24 Ultra and this is a major improvement on that
-Samsung gives great trade in deals in its initial weeks. Don't miss those. They're truly great value
-I like this flat matte style display too. The best in the market by far
-Charging speeds, especially wireless charging are a huge plus
Cons-
-I would've liked for the S-pen to continue having the Bluetooth. It does come in handy at times
-Si-C battery could have been looked at, especially for the Ultra models
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not so Good
on March 13, 2026
Posted by: Daleduro13
Camera still sucks in selfie mode. The AI feature to grammar check your spelling still censors you. This phone is as fast/laggy as my S23 ultra, nothing seems like an update on this phone. My Iphone17 pro max 1TB was cheaper than this phone and has better quality all around. Samsung sucks now
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 17, 2026
Hello there Daleduro13, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it must be when you have a new device that is not meeting your expectations. We have provided links to articles to help you with the camera quality, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to offer direct assistance through chat with the features of Galaxy AI you believe are not operating as intended or expected. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Produto perfeito!!
on March 13, 2026
Posted by: Deco81
[This review was collected as part of a promotion.] Galaxy Al simplesmente absurda, gosto muito!!!1hjk
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing device
on March 13, 2026
Posted by: Th3W0rstGuy
[This review was collected as part of a promotion.] I like having an "Ultra" model. The privacy display option has come in handy already - I was using my bank app on a packed NYC subway and feared nothing because no one could see my info from their angle. I'm still loading my other apps but the overall feel is great. It's much lighter of a phone than the previous version - I had a S25 Ultra before; it was great too but this 26 Ultra just feels better.
I also like the AI support for a few apps. I'm learning more about AI as a whole from using this phone more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ótimo aparelho, quero muito o S26 ultra
on March 13, 2026
Posted by: DECO81
[This review was collected as part of a promotion.] "Galaxy AI" simplesmente absurda, gosto muito!!! 1heh
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android Phone Out There
on March 13, 2026
Posted by: CoffeeBeans
[This review was collected as part of a promotion.] For a long time, I've always wanted an Ultra model for its camera as I really love to do photography (nature, food, life, and some portraits). Before I switched to this phone, I was using the S25 (a major camera upgrade coming from being an S21 user). Now that I'm an S26 Ultra user, I had high expectations of this smartphone.
Fortunately, the S26 Ultra came just in time the day before my hike so I decided to have this beast set up for the hike. I was amazed by the photos I took and the video quality. For one of my photos, I used Galaxy AI to remove someone from a photo I really liked.
I really like how snappy the S26 Ultra is at its performance. The screen quality seems to be better than the S25 as well.
Overall, I'm really happy with this smartphone and I'm glad I got the chance to get this phone. Many more great photos are ahead of me, especially in preparation for my trip to Japan!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new phone is incredible
on March 13, 2026
Posted by: Cnzcia
[This review was collected as part of a promotion.] The new S26 ultra is a big improvement from my previous phone. I was surprised on the camera quality mainly, the picture clarity and the new video stabilization is nice. The privacy screen is a nice touch when in public and the Galaxy AI is a good debriefing summary of my day, it helps me wothh some tasks and to find nice places to go to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good investment
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I say that it is a good investment because it has what it takes to meet you for many, many years, it certainly has the possibility of being the longest-lived phone of this time in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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