Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8 out of 5
4.8
(10,368 Reviews)
Open Ratings Snapshot
Rating breakdown 10,368 reviews
5 Stars
9,090
4 Stars
1,027
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product. 
(
70 out of 109
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
4 out of 5
4
Pretty, Pretty, Pretty Good
on April 1, 2026
Posted by: DUNNEZ
[This review was collected as part of a promotion.] Pretty, pretty, pretty good, as Larry David would say in Curb Your Enthusiasm. Speaking of curb, the curb type bezel around the cameras is annoying. The phone doesn't sit flat because of it. Battery life has been good, and Galaxy AI is helpful. Coming from an S24 Ultra, there isn't a lot of upgrades though. Screen protectors apparently aren't needed, and the Otterbox Defender case peels them up at the corners.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 1, 2026
Posted by: PlayaSkylz21
[This review was collected as part of a promotion.] This device is amazing with its all new designed vapor chamber it handles heat very efficiently. I usually use my phone for gaming and i push it to its absolute limit and it works perfectly. The new snap dragon chip set is unmatched. Other things that are impressive is the privacy display. The way I can have it enabled for only notifications or the whole screen is fantastic. What an invitation! The ai is truly intelligent. There are so many features of the ai that's integrated into the phone its mind bending. The lighter weight of the phone is also a plus. Overall very impressed with this device and i can't wait for the next best thing to drop. Samsung has out did themselves again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is the GOAT
on April 3, 2026
Posted by: HomieHancho
[This review was collected as part of a promotion.] Where do I even begin? This is my second Galaxy device, and the experience has been seamless. Between the robust Galaxy AI features and the ability to produce professional-grade content, it’s a powerhouse. I’m particularly impressed by the desktop-level productivity—turning my phone into a full computer with Samsung Dex is a game-changer. The privacy display has also become essential for managing sensitive banking info in public. Having upgraded from the S25+ a month ago, I can confidently say it has exceeded every expectation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device saved my life
on April 3, 2026
Posted by: BRAT5985
[This review was collected as part of a promotion.] This phone has become the best one ever. The Galaxy Ai is helpful in getting the information I need right away. The stylus is easy to use and stay in place. Over all product is the one yet. Compatibility with my other devices is great I can find what I need in seconds from my texts to my wallet and the great emergency features help save my life. I had a medical emergency and the stranger was able to get my phone use it to get me help and also called my ICE. Contact to make my family aware of what had happened to me. I love my galaxy s26 ultra with my galaxy ai it's an amazing device. Thank you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great upgrade from older models!
on April 3, 2026
Posted by: Bbreads
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra, and the S26 Ultra has been a noticeable upgrade. I use the phone casually daily, playing games, streaming audiobooks and music, and social media.
So far, the battery life has held up to my daily use. I'm a regular concert goer, and I'm interested to see how the camera and battery perform in that scenario.
Galaxy AI has been integrated into many aspects of the phone, but I don't feel they are necessary, and I ignore and disable them when I am able. I was also thrown by the forced use of Google messages as the SMS default app, but I have gotten used to that!
The S26 Ultra is a solid phone. I think the most unique feature is the built in privacy screen. I never felt the need for a privacy screen protector in the past, but I have the built in screen enabled for my banking apps now, and it's nice to have.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Text message sucks & no SD card slots anymore
on April 3, 2026
Posted by: Candy
from Atlanta Ga
I was unaware that the text message app would not be the same as in the past. The Google text messag I don't like and going back to the Samsung text message and that has ads. Also there is no slot for an internal SD card so I just didn't research assuming major changes like that were no longer available. Returning my new phone.
Response from Samsung USBy R&R TeamApril 6, 2026
Hi Candy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when features you have used and loved in the past have been changed or removed. We do allow for storage expansion on devices if you are finding the installed storage to be insufficient. This is accomplished through cloud-based storage expansion that allows access across your ecosystem of devices. We have also provided a link to the complete manual for your device to help you discover the changes made to the messaging app as the Samsung Messages is being phased out from devices. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a beautiful phone
on April 5, 2026
Posted by: Spartanden
[This review was collected as part of a promotion.] I love the sleek look and the way it feels in my hand. The AI is intuitive and works seemlessly. The speed is unbelievable. Coming from the S22 Ultra to the s26 Ultra is like going from the Apollo missions to the Artemis mission. A true leap forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New s26 ultra
on April 5, 2026
Posted by: DADPOOLFIT
[This review was collected as part of a promotion.] Love the integration of Ai and the privacy screen. Kind of disappointed the s pen lost the bluetooth function though. Been a galaxy user for years and will continue to be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 97-104 of 10368 results 
<< 1 ... 11 12 13 14 15 ... 1296 >>