Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(10,367 Reviews)
Rating breakdown 10,367 reviews
5 Stars
9,089
4 Stars
1,027
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Top of line
on May 21, 2026
Posted by: Myloggles
[This review was collected as part of a promotion.] Galaxy ai this phone perfectly clean and a grates with AI.Clean model, extreme functionality and speed.Never regret purchasing never will
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm still learning how to use my device but i love
on May 22, 2026
Posted by: HotcajunHoney
[This review was collected as part of a promotion.] ' IM Still learning my s26 Ultra But I loveIt I Really like the
private screen Option the spen Is Great But if you lose it if expensive to Replace '
private screen Option the spen Is Great But if you lose it if expensive to Replace '
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S series
on May 22, 2026
Posted by: GDestiny
[This review was collected as part of a promotion.] I love the new S26 Ultra. But I have always loved Samsung's S series. They just get better every new model. The camera on here is spectacular super clear almost like your looking at the picture with your own eyes. The Galaxy AI feature is an absolute life saver. It's like having a second me but better, because it has all the information and knowledge that I don't. I can ask it to set my alarm or directions to a location. The S26 Ultra is a must have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best on the market
on May 22, 2026
Posted by: smartycoop
[This review was collected as part of a promotion.] Phone is the best thing on the market I would buy another one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Yet
on May 22, 2026
Posted by: GenXTechUser
[This review was collected as part of a promotion.] This device is perfect for work - it helps me with project coordination and updates. Galaxy AI is simply amazing - I thought I wouldn't use it much, but having it onboard (and in the cloud) helps when I get stuck writing or researching. The camera? Great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features I am a Galaxy
on May 22, 2026
Posted by: LovemyUltra
[This review was collected as part of a promotion.] I am a Galaxy user, I really enjoy my new Galaxy S26 Ultra, it has great features such as Galaxy Al. This helps me with any task I attempt to do. It helps with talk to text, writing skills, suggestions, basically a second brain which is great. I highly recommend anyone to get the new Galaxy S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S pen issue
on May 22, 2026
Posted by: Disappointed
I used Samsung ultra 26 for almost 2 months. Yesterday when I was sitting down, my phone dropped. To my surprise, the S pen popped out itself and broken. I am sure I didn't touch S pen and don't know why it can popped out by itself. I checked online and found I am not the only one had this issue. I was so disappointed about it. I used Samsung with S pen since they had Samsung note and never had this issue. Samsung needs to improve their quality.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, May 22, 2026
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your new device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team to assist you if you have questions about your S Pen, and how to prevent this from occuring going forward. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with awesome AI features
on May 22, 2026
Posted by: RFamily
[This review was collected as part of a promotion.] Galaxy AI helps with every feature of the phone, from translation during phone calls to writing emails with proper grammar and punctuation. I use Galaxy AI and Gemini everyday on my Galaxy 26 ultra, especially on my photos and memories.
Value
5
Written by a customer while visiting Samsung US