Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,368 Reviews)
Rating breakdown 13,368 reviews
5 Stars
11,674
4 Stars
1,349
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
S26u Grate phone
on March 14, 2026
Posted by: Marshall
[This review was collected as part of a promotion.] "I primarily use my Samsung device for work and staying organized throughout the day. I have to say, Galaxy AI features have significantly sped up my daily tasks, especially when it comes to editing documents and quickly finding information. The device runs incredibly smooth, and the intuitive interface makes multitasking much easier. It's a fantastic piece of tech for anyone who values efficiency."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never disappointed
on March 14, 2026
Posted by: Flash76
[This review was collected as part of a promotion.] Every time I buy a Samsung product, I’m reminded why I stay with the brand: it simply works. Galaxy AI has made a huge difference in my daily life. It helps me write better, translate conversations, and keep my tasks organized without effort.
When I want to relax, I use it for streaming, gaming, and watching sports, and the experience is always smooth. The camera is also impressive, especially at night, and the AI editing tools make everything easier.
It’s a device that adapts to everything I do throughout the day. Whether I’m working, studying, or unwinding, it always delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is amazing!
on March 14, 2026
Posted by: Dean1989
[This review was collected as part of a promotion.] I just upgraded from the S23 Ultra and I am extremely happy that I did! The camera has been upgraded and has some really cool new features. The battery lasts longer and also charges much faster. One of the coolest features is the built in privacy screen. If you are looking for a new phone I would definitely consider getting the S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI features
on March 14, 2026
Posted by: Bphil415
[This review was collected as part of a promotion.] I wanted this device purely because i wanted the best AI on the market. Galaxy AI goes beyond the basics. It's made my traveling life a breeze! I can ask it from translation request to asking what something is just by taking a photo of it. I love my new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is definitely faster than my S23 Ultra
on March 14, 2026
Posted by: BUTCHN
[This review was collected as part of a promotion.] Overall the S26 Ultra is better than my S23 Ultra..I have only found one bug and it's a character input which is probably software related, but other than that, it seems better.
It does take some getting used to since my last phone update was 3 years ago.
It does take some getting used to since my last phone update was 3 years ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's brightest star
on March 14, 2026
Posted by: Mclovn1988
[This review was collected as part of a promotion.] 5 Stars – Incredible Display and Camera!
I upgraded for the Privacy Display and it works perfectly. The battery easily lasts me through a full day of heavy use, and the AI features (especially Now Nudge) are actually useful. It’s thinner and more comfortable to hold than previous Ultras. Highly recommend!!
I upgraded for the Privacy Display and it works perfectly. The battery easily lasts me through a full day of heavy use, and the AI features (especially Now Nudge) are actually useful. It’s thinner and more comfortable to hold than previous Ultras. Highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on March 14, 2026
Posted by: CINQUE
[This review was collected as part of a promotion.] Samsung continues to go above and beyond when it comes down to innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure what to think so far.
on March 14, 2026
Posted by: Braeden
The display colors are so dull compared to older models. I have vividness turned all the way up, and my s22 ultra is still more vibrant even on the factory settings. Before people say "make sure to turn this and that off" they already are, no matter what settings I tweak the display just doesn't compare to my s22 ultra and its a real let down. Max screen brightness has definitely been improved though. Also why do we still not have the Bluetooth connectivity of the S-pen back? What are you guys doing Samsung.... (also the s-pen seems so brittle)
Cameras appear really great so far although I am saddened by the downgrade of the front facing camera vs the s22 ultra's. Battery performance is awesome so far, it does get a tad warm when playing certain games though.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hi Braeden, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with some frustration as you are adjusting to changes in the design, appearance, and software from your previous device. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also shared links to articles to help you troubleshoot the temperature of your device and redesigned S Pen features. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US