Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,369 Reviews)
Rating breakdown 13,369 reviews
5 Stars
11,675
4 Stars
1,349
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Excellent phone
on March 15, 2026
Posted by: GeorgiaMarine88
[This review was collected as part of a promotion.] The Galaxy AI feature i use constantly. Extremely helpful be it at work with identifying parts or on the termux app helping correct problems in a program. Best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the features and ease of use
on March 15, 2026
Posted by: jweavavox
[This review was collected as part of a promotion.] I use my galaxy phone for business to communicate with clients and advertise services. I also use it for personal communication. However, my business need has taken priority. My previous galaxy phone was working well and had all my settings. I thought I might lose some things. However, the transfer was easy and now with Galaxy AI I have access to better messages, more information, better pictures and just about everything everything faster to improve my business. At the same, offering improved security options makes this much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade.
on March 15, 2026
Posted by: Alexios
[This review was collected as part of a promotion.] Takes way better night or in the dark pictures, faster processor, loads apps, games, feeds and other things fast and a privacy screen is nice feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been using this phone for about three weeks A
on March 15, 2026
Posted by: Roca1964
[This review was collected as part of a promotion.] Well, I actually use this phone for work and it really helps me a lot with my language skills, for translating from Spanish to English, and the artificial intelligence also helps me when I need it.I need to find a product as part of my job, and this phone is a great tool for me, which is why I bought it again, especially since it now comes with built-in intelligence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm not sure yet
on March 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It's just another phone and I sure can use a new one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung’s Galaxy S26 Ultra Makes AI Actually Usefu
on March 15, 2026
Posted by: BigRich
[This review was collected as part of a promotion.] The new Galaxy Agentic AI is incredible. It quietly does a lot of the work for you in the background. I’ve already used it a couple of times to order food, and it’s honestly pretty impressive to watch. The AI opens the correct app, finds the location, builds the order, and sets everything up automatically. Then it simply presents the order for me to review and approve. All of this happens while I’m doing other things, which makes the whole experience feel seamless and effortless.
Another feature that really stands out is the privacy screen. It’s not perfect if you’re expecting complete full-screen privacy, but it does a great job of limiting what someone can see from an angle. Where it really shines is with notifications. If my phone is sitting on my desk and a notification comes in, someone looking from the side can’t read the message—just a dark bubble. Even when I glance over from an angle myself, the text stays hidden until I’m looking at it directly.
Between the Agentic AI and the improved privacy features, this phone feels like a real step forward. Samsung continues to find ways to make the Galaxy lineup smarter and more useful in everyday situations, and the S26 Ultra really shows how far the platform has come.
Another feature that really stands out is the privacy screen. It’s not perfect if you’re expecting complete full-screen privacy, but it does a great job of limiting what someone can see from an angle. Where it really shines is with notifications. If my phone is sitting on my desk and a notification comes in, someone looking from the side can’t read the message—just a dark bubble. Even when I glance over from an angle myself, the text stays hidden until I’m looking at it directly.
Between the Agentic AI and the improved privacy features, this phone feels like a real step forward. Samsung continues to find ways to make the Galaxy lineup smarter and more useful in everyday situations, and the S26 Ultra really shows how far the platform has come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone that can exist.
on March 15, 2026
Posted by: Hilario
[This review was collected as part of a promotion.] This incredible, you have a very good camera makes excellent photographs, what I like too much is its privacy screen that you can activate and deactivate it whenever you want among other things the 100 percent recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S26 Ultra: Major Battery Drain & Power Sav
on March 15, 2026
Posted by: Ali1983
[This review was collected as part of a promotion.] I am extremely disappointed with the battery life on my new S26 Ultra.
Even with Power Saving mode turned ON, I am having to recharge the device 3 times a day.
I expected the Snapdragon 8 Gen 5 Elite to be more efficient, but the drain is worse than my old phone.
The phone seems to lose significant charge even when idling in my pocket.
Power Saving mode doesn’t seem to be throttling background apps or the refresh rate properly.
I suspect the new Privacy Display pixels or the high brightness (2,600 nits) are the main culprits.
I have already tried a factory reset and software updates, but nothing has fixed the 3-charge-per-day issue.
Compared to reviews claiming 9+ hours of Screen-On Time, my unit is performing significantly below average.
This feels like a Day 1 software bug or a defective batch of batteries.
Has anyone else found a fix for this, or is anyone else seeing this same rapid drain?
Even with Power Saving mode turned ON, I am having to recharge the device 3 times a day.
I expected the Snapdragon 8 Gen 5 Elite to be more efficient, but the drain is worse than my old phone.
The phone seems to lose significant charge even when idling in my pocket.
Power Saving mode doesn’t seem to be throttling background apps or the refresh rate properly.
I suspect the new Privacy Display pixels or the high brightness (2,600 nits) are the main culprits.
I have already tried a factory reset and software updates, but nothing has fixed the 3-charge-per-day issue.
Compared to reviews claiming 9+ hours of Screen-On Time, my unit is performing significantly below average.
This feels like a Day 1 software bug or a defective batch of batteries.
Has anyone else found a fix for this, or is anyone else seeing this same rapid drain?
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hi there Ali1983, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations, and we would love to help you resolve your frustrations. We have provided links to a few articles to help you troubleshoot the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US