Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Average customer rating
4.8
(13,374 Reviews)
Rating breakdown 13,374 reviews
5 Stars
11,677
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Another great Galaxy phone!
on March 17, 2026
Posted by: SteveGalaxy
[This review was collected as part of a promotion.] Hello! So, the first thing you notice when unboxing the s26 ultra is how light it is. It's significantly lighter than other phones. Considering it's size and features, that's awesome. The screen, including size, color and quality is top notch. The picture taking is 10/10, like one would usually expect from a galaxy phone. A big thing I also noticed was how smooth the phone operates. It's runs very fast, and it shows. Pages load faster, scrolling on anything feels like skating across ice. In conclusion, this is the best phone I've ever had. And another great addition to the Galaxy line of phones. For reference, I upgraded from a s22 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 17, 2026
Posted by: Lesslee
[This review was collected as part of a promotion.] I pre-ordered the S26 Ultra and found it to be an exceptional device. I consistently upgrade my smartphone annually, and I am particularly impressed with Samsung's product line. The advancements in Galaxy AI are truly remarkable, consistently exceeding prior iterations. I am thoroughly impressed with my new S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good, definitely faster and lighter.
on March 17, 2026
Posted by: Acm377
[This review was collected as part of a promotion.] The galaxy ai has been extremely easy to use. Make daily tasks easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 17, 2026
Posted by: Samdp3
[This review was collected as part of a promotion.] Trades my S22 Ultra for the S26 Ultra and it has need a great experience. The privacy screen is a great feature, I use it on select applications like banking, messaging and my gallery. The rounded edges make it feel better in my hands and the camera upgrade is a big jump. The Galaxy AI features are pretty cool as well. The voicemail assist is nice touch when you don't want to talk to unknown callers. Experience so far had been great. Have to dive deeper into the other AI features .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent equipment
on March 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Happy to have this equipment super recommended high quality every day happy to have in the first week don't think to much buy this super phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The display and screen is amazing with the privacy
on March 17, 2026
Posted by: Mali4lyf
[This review was collected as part of a promotion.] Coming from I phone, I can totally say the AI and intelligence is beyond my grasp and still learning everyday. Watching Netflix and YouTube have been amazing. What i didn't expect was this magical or even movie like steady stable mode. Where it makes moving people, animals stay in focus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
26 ultra,
on March 17, 2026
Posted by: Jon2go
[This review was collected as part of a promotion.] I got the new 26 ultra love it much better than my 24, still trying to figure out the AI stuff. I'm not tech savage, but I'm liking this new phone from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BUYER'S REGRET. Wish I'd kept my S24 Ultra.
on March 17, 2026
Posted by: Jbre
Phone is ok.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Camera is a lateral move at best.. I hate that the lenses stick out so far from the back of the phone.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Why is it shaped like the other phones (brand name is being "moderated") again? If I wanted a generic looking phone, I'd have gotten the other phone (brand name is being "moderated") or Google phone.
Sad that my two-year-old phone feels so much better than the brand new one.
Overall, I really regret buying this phone.
Overall, I really regret buying this phone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hi Jbre, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with a bit of a learning curve as you adjust to the new and changed features on your device. We have provided a link to an article to help you with the redesigned S Pen features to help you use this accessory to its full potential. We have also provided a link to the complete manual to help you discover all of the new features like the privacy display, Galaxy AI, and remote controls you can use with your camera as well as adjust the settings to align to your preferences in your messages and other apps. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations, have questions about accessories to help you with the camera lenses or additional features of your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US